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Vetwest Animal Hospitals South Perth
- Veterinarians
- South Perth, WA
About this business
Location details
199 Canning Hwy, South Perth, WA, 6151, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:30 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 6:30 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 1:30 p.m. | |
| Sun | Closed |
Ive taken my cats here for years.Recently my experiences have been nothing but negative.Severe lack of communication from clinic to customer,im constantly having to follow up and call about test results.Delays in administering medication,Trying to obtain the correct medication for my cats UTI has taken over a month and still not resolved.Feels like senior pets are overlooked.
Business response:
We understand your frustration with communication delays and medication issues. All senior pets are important to us, please contact us on 9404 1140 for we would like to discuss your concerns. Thank you, Vetwest Animal Hospitals South Perth
Went today to have my dogs nails clipped and it was not the usual happy loving staff we have always had in the past. The receptionist " Britney "was short and quite rude at times. When i checked in at 3.05pm for a 3.30pm appointment she said , " your very early" rather than hello nice to see you. She had absolutely no interest in the dog or me , usually they would greet the dogs but no not even a look . The next thing was although i asked for my dog to have her nails clipped they would only do the front not to back , t... read more
Business response:
We value your input and apologize for any inconvenience you experienced during your recent visit. The manager will be in contact to discuss your concerns further.
Totally disgusting service. I arrived at the vet 5 minutes late as I was stuck in traffic, but they weren't interested in what I had to say and refused to see my dog for his vaccinations which would have only taken about 5 minutes to administer. I suppose making money is more important than the welfare of the pet. I will not be taking my pets to Vet West again, shameful arrogant behaviour, my pets behave better than this.
Business response:
I am sorry you had a poor experience. We always try to accommodate late appointments where possible. I will contact you to discuss this matter further. Kind regards, Vetwest South Perth
Rude staff I’m not happy with the service they provide. Also I don’t think the manager knows what happens behind doors and how inexperienced some of the vets actually are.
Frequently asked questions about Vetwest Animal Hospitals South Perth
How is Vetwest Animal Hospitals South Perth rated?
Vetwest Animal Hospitals South Perth has a 4.4 star rating with 309 reviews.
When is Vetwest Animal Hospitals South Perth open?
Vetwest Animal Hospitals South Perth is open now. It will close at 6:30 p.m.