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Viper Tec
- Retail
- Miami, FL
About this business
Location details
7200 NW 7th Ave, Unit 4, Miami, FL, 33150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I couldn't be happier with the customer service. The quality of the knives is impressive as well. My main purpose is to commend viper tech for it's integrity. It's nice knowing that there's still people who take pride in their work and back their products and warranties 100%. They have gained a lifetime customer from me. Highly recommend!
amazing company! i got my boyfriend a knife for christmas from them in 2023 and he still uses it to this day and absolutely loves it!! he recently lost the screw and the belt clip for it, i emailed asking if there was a way to order those parts. they replied within the same day and asked about the knife it is for and the shipping address. they are sending replacement screws and a belt clip for free!! over two years later they are sending the parts for free and covering the shipping for something that was not their fault. cus... read more
I purchased an excellent Black Phantom Double Edge OTF knife from this company about 3 years ago. I carry it with me consistently when not at work. I love the knife. Unfortunately, probably due to heavy usage, the spring mechanism got a little weak on occasion. Viper-tec was very quick to honor the lifetime warranty with a new knife of equal value. I am amazed at the integrity of the company. That is so rare nowadays. I would purchase another in a heartbeat.
A GREAT PRODUCT, BACKED BY THE PINNACLE OF CUSTOMER SERVICE🇺🇸 I have had my eye on the VIPER-TEC Valiant D2 for quite some time. I have countless VIPER-TEC otfs, I wanted to dip into the switchblade lane. When it went on sale at 50% off? I couldn't refuse to purchase one. I had it for about 2 weeks and the pocket clip snapped at the bend. Either the 20° temperature, or the way I removed it caused it to fail. After I contacted VIPER-TEC customer service, and gave them the necessary information along with photos, they inform... read more
I emailed them the other day about an issue that the rubber coating was coming off easy of the handle. I bought the knife in June of 2024. They told me that it’s not under warranty and that it’s wear and tear. I understand that part, but when the coating comes off easy even when you accidentally rub your fingers on it. I loved the knife, not asking for my money back but a paint job. And now the coating is coming off more and more each day.
Frequently asked questions about Viper Tec
How is Viper Tec rated?
Viper Tec has a 4.1 star rating with 187 reviews.
When is Viper Tec open?
Viper Tec is closed now. It will open on Monday at 9:00 a.m.