VoiceNation

Richard Sperber 

on Google

5 months ago

I called twice and had one chat today, August 2, 2024. Customer support got back to me after 3 hours but not with a Manager as requested. Also no record of my first phone call or chat - 45 minutes of my time before speaking to someone. That is the concise version. Classic example of how NOT to perform customer support. 

nadir bennekaa 

on Google

4 months ago

Let’s start with the receptionist they hire don’t speak English well I lost so many customers because of that, I fix appliances and someone called asking if we fix amana refrigerators the receptionist replied ( I don’t have that information) the customer hang up right there, for God sakes we are an appliance repair company how can you say that, each customer I loos I pay the advertising company 30.00 the staff are. Untrained, unprofessional, so I cancelled after two weeks , I paid them 345.00 and another 55.00 I still don’t ... read more

Jen Gard 

on Google

a month ago

Easy process and pleasant experience. Lauri was very knowledgeable and polite. We are looking forward to using our new service. 

Lorrie C 

on Google

4 months ago

Voicenation currently owns Ninja Number, the service for which ranges from non-existant to complete garbage. I've been trying to cancel this craptacular service for two billing periods. I have sent emails, called, made tickets, and NADA! DO NOT RECOMMEND! 

Lauren Zimski 

on Google

3 months ago

Trust all the 1-star reviews. They literally have the worst customer service I’ve ever experienced. I’m a physician and they are our after hours answering service for emergencies. I cover for other physicians on the weekends and was unable to retrieve calls for them all weekend. I called repeatedly and was told a manager would reach out to Monday! Disaster. Do not use them!!!