Washington Radiology Bethesda: MRI, CT

Yvonne C. 

on Yelp

4 years ago

I am so glad That I came here. They fit me in for a same-day brain MRI and an MRI of my shoulder. I discovered Progressive Radiology because I had an appointment next door at Community Radiology. Community wanted $220 in advance and because I left my wallet at home and they refused to let me call my card in afterward or go home and get it and bring it back. I live 5 minutes away. Sadly I had to leave CR without the MRI. But it was a blessing for me. I saw Progressive Radiology two doors down and walked in. The staff is so... read more

Lee D. 

on Yelp

9 months ago

This place stinks. Definitely don't recommend it. Staff is unfortunately rude and not super competent. Would go elsewhere next time 

J L. 

on Yelp

a year ago

Unbelievably rude staff beginning with the front desk (8/12/24 11 am) and ending with the MRI technician. There was a mix-up on my son's order for an MRI. Order accidentally had elbow when I knew it was supposed to be the shoulder. When I politely explained that I believed the order was wrong the front desk receptionist got immediately rude and confrontational. When I explained to the technician that I would like to call the doctor for clarification he literally walked away from me as I was speaking to him. They refused to... read more

DC R. 

on Yelp

2 years ago

I usually go to a different radiology group, but went here because my orthopedist preferred this one. It is 10'days later and neither my orthopedist nor my general practitioner have received my MRI. I have been in pain for two months. Nore has the promised one shown up in my mailbox. I have called them three times and they said they would fax it and three days ago said my copy had been mailed. I will never come to this group again. If this MRI were a matter of life and death...I'd be dead. Instead it is a matter of surgery... read more

Lou K. 

on Yelp

3 years ago

I went to my appointment this morning. They would not perform the MRI as I have a very small wire in my toe. The issue is that everyone else will do so the MRI as most use the "MAVRIC" protocol that allows them to safely do the MRI. (The details are way above me.). Why does Progressive choose not to use this protocol? It cost me a morning and delayed my diagnosis and treatment. Not happy. 

Claire C. 

on Yelp

3 years ago

This review is for service dated 07/28/21. I sincerely hope they've improved since my last visit. My issue comes from the report and analysis. The office was fine and there were no billing or insurance issues and prior authorization process was as expected. I came in with complaints of chronic pelvic pain and even told the tech my OBGYN suspected endometriosis and that I would be having surgery shortly. Deep infiltrating endometriosis is easy to spot on MRI with proper training. My lesions in particular were in locations ... read more

Seth M. 

on Yelp

4 years ago

It is fundamentally important to me to be fair in my reviews. The front office staff and the MRI Tech were outstanding Dr. John Keeling got a prior authorization for my MRI from my insurance company. That prior authorization had the correct Member ID on it. Billing submitted it multiple times with the incorrect member ID. I received a bill that I should not have because by the time Progressive got the correct member ID the deadline to submit passed. The bill caused a lot of stress for me. Progressive wrote off the bil... read more