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Waterford Apartments
- Apartment Agents
- Everett, WA
About this business
Location details
2020 Lake Heights Dr, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Excellent Staff @ Waterford/Sage Hi, as a member of this apartment complex for over 2yrs now I would like to acknowledge how wonderful, helpful and awesome this team is! From assisting me with neighborly issues to asking me how I was doing after recent surgery and even being checked upon while emptying my garbage! Every interaction with Kimberly, Marge and 'the NEW Heather' has been pleasant, helpful and very efficient on all levels. I would be doing my friends a disservice by not recommending my apartment complex as 'the pl... read more
Business response:
Thank you for your review. We appreciate the feedback.
Tremendously helpful Management I moved into this complex when it was under previous management. During my first few months I encountered challenges from being pay able to submit my payment, parking issues, the cleanliness of the apartment I received, and then having to take care of those issues myself. However, when the new management came in I started experiencing a much different scenario. I went from looking at where else I could move to moving into a larger unit. Kimberly not only fixed all the issues the previous manag... read more
Business response:
Thank you for your review. We appreciate the feedback.
New tenants! We started our move from north Florida and we had to make arrangements long distance. Marilynn helped us through the whole process. Plus we used apartments.com for the visuals. It was a pretty smooth process. Our new apartment is more than we were hoping for and we are enjoying it very much. Thanks Marlynn and office staff!!
Business response:
We are so happy to have you here! We hope Seattle treats you well and look forward to providing you exceptional customer service during your stay with us. Thank you for taking time to share your experience.
Rinky dink operation Response to maintenance requests is unacceptable. I have waited weeks to have critical issues (mailbox access, laundry, lighting, etc) resolved Grounds are not well maintained. While there are some nice amenities, many have fallen into disrepair. This complex struggles to keep up with garbage and it dumpsters are frequently overflowing. Rent costs increase quickly after each renewal. Questionable “repair and cleaning” charges when I moved out. Parking availability is a perennial issue. Expect to walk acr... read more
Business response:
Hi Harry, Thank you for taking the time to express your feedback, as well as your experience. We are working diligently on projects around the community, and hope to make it a great living experience for all. If you have any questions or concerns about your move out, don’t hesitate to reach out to the leasing office. We can go over all moveout charges with you. We hope your enjoyed your stay here at Waterford, and will take this feedback to better our community.
2 years I have had maintenance issues unresolved for over 6 months including: washing machine, electrical, leaks above my apartment, mold from leaks as well. The fire alarm system hasn't worked since I moved in and they bring someone out to silence the fault every couple weeks, they even installed a new system but, this caused even more electrical issues. They have gone through 10 "maintenance managers" since I've been here, and constantly use that as an excuse for delayed work, as well as Covid, and even recently said that ... read more
Worse Rental Bar None In a nutshell these property managers are all about money, period. Besides all of the daily frustrations with this property it took legal action and three months to get my deposit refund back. Even at that they waited until the last possible minute to let go of the funds. Lies from management flat out, neighbors...some great but the few that were completely worthless cancelled out any good made this one of the worse places to live I know of. My first review was denied. Lets see if they post this one.
Business response:
Thank you for your review. We would like to hear how we can improve and want to learn more about this situation. Feel free to reach out to us by sending an email to info@sageaptmgt.com.
Frequently asked questions about Waterford Apartments
How is Waterford Apartments rated?
Waterford Apartments has a 3.4 star rating with 153 reviews.
When is Waterford Apartments open?
Waterford Apartments is open now. It will close at 6:00 p.m.