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1582 Bank St, Ottawa, ON, K1H 0A2, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 4:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I had a very unpleasant experience at this clinic. The staff were unprofessional, uncooperative, and seemed completely unaware of what walk-in clinic services are supposed to provide. Instead of offering timely and appropriate care, they were disorganized and dismissive. Even more concerning, the Dr. Ata did not respect patient privacy and discussed personal information openly, which is a serious violation of basic medical ethics and privacy policy. I left feeling disrespected and frustrated. This clinic clearly lacks the st... read more
This clinic is taking advantage of the problems in the healthcare system and not honest with those using it. They can only do walk ins and not be a family doctor for anyone currently. This is only a walk in clinic! The doctor Ata is currently being unethical about this and saying can take family doctor patients and will put them on her list. She cannot make them as her family patients, the Ontario government will not currently allow it since clinic is only for walk ins. She says otherwise, and does not tell the trut... read more
Experience here was great - quick, friendly, and well organized! Booking an appointment was a bit of a process, you have to request one and it took them about 2 weeks to confirm it. But seeing as the healthcare system is overrun, waiting is expected these days. Dr. Manning took the time to explain to me the procedure, ensured I was comfortable, and was incredibly kind. Highly recommend this clinic for non-emergency appointments.
The clinic is impossible to reach. You call the phone number, wait on hold until it disconnects and says “there is no one available to answer your call. please email us” and then they don’t respond to email either. I don’t understand. I had a birth control implant from Dr. Manning when she was at a different location. My doctor sent a new referral here, twice, to have it removed as it’s causing me health problems now. I tried emailing and phoning multiple times over the course of a couple weeks. No answer. They could care le... read more
VERY hard (impossible) to get thru to front desk, They need better or more help with office Administration. Out of futility i drove there to speak with them in person to get a printout of a prescription put on my wifes file after her Dr. appointment 3 days ago and was told they could not give it to me without her authorization. So, i got her on the phone and she gave verbal authorization to the staff after being asked some questions. Then I was told I couldn't have it because Dr. was not in and he had to authorize it. VER... read more
Well Health Centres — Bank and Heron has a 2.8 star rating with 22 reviews.
Well Health Centres — Bank and Heron is open now. It will close at 4:00 p.m.