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Well Health Centres — Bank and Heron
- Medical Centers
- Ottawa, ON
About this business
Welcome to WELL Health Medical Centres – Bank & Heron, part of the WELL Health Clinic Network. Formerly The Health Clinic by Shoppers, we proudly serve the local community. Our clinic is located a short walk from Heron Station or a 2-minute bus ride from Billings Bridge at 1582 Bank Street in Ottawa, with free parking available. Please select the button below to schedule your visit or email us at: bankandheron@well.company. We look forward to seeing you!
Location details
1582 Bank St, Ottawa, ON, K1H 0A2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Experience here was great - quick, friendly, and well organized! Booking an appointment was a bit of a process, you have to request one and it took them about 2 weeks to confirm it. But seeing as the healthcare system is overrun, waiting is expected these days. Dr. Manning took the time to explain to me the procedure, ensured I was comfortable, and was incredibly kind. Highly recommend this clinic for non-emergency appointments.
The clinic is impossible to reach. You call the phone number, wait on hold until it disconnects and says “there is no one available to answer your call. please email us” and then they don’t respond to email either. I don’t understand. I had a birth control implant from Dr. Manning when she was at a different location. My doctor sent a new referral here, twice, to have it removed as it’s causing me health problems now. I tried emailing and phoning multiple times over the course of a couple weeks. No answer. They could care le... read more
This clinic is taking advantage of the problems in the healthcare system and not honest with those using it. They can only do walk ins and not be a family doctor for anyone currently. This is only a walk in clinic! The doctor Ata is currently being unethical about this and saying can take family doctor patients and will put them on her list. She cannot make them as her family patients, the Ontario government will not currently allow it since clinic is only for walk ins. She says otherwise, and does not tell the trut... read more
VERY hard (impossible) to get thru to front desk, They need better or more help with office Administration. Out of futility i drove there to speak with them in person to get a printout of a prescription put on my wifes file after her Dr. appointment 3 days ago and was told they could not give it to me without her authorization. So, i got her on the phone and she gave verbal authorization to the staff after being asked some questions. Then I was told I couldn't have it because Dr. was not in and he had to authorize it. VER... read more
Super convenient system with the online booking. Sometimes even able to get same day appointments! The office staff is always efficient and helpful, even when they have had to deal with rude patrons.
Frequently asked questions about Well Health Centres — Bank and Heron
How is Well Health Centres — Bank and Heron rated?
Well Health Centres — Bank and Heron has a 3 star rating with 18 reviews.
When is Well Health Centres — Bank and Heron open?
Well Health Centres — Bank and Heron is closed now. It will open at 9:00 a.m.