Well Health Centres — Bank and Heron

Rachael Point 

on Google

2 months ago

Experience here was great - quick, friendly, and well organized! Booking an appointment was a bit of a process, you have to request one and it took them about 2 weeks to confirm it. But seeing as the healthcare system is overrun, waiting is expected these days. Dr. Manning took the time to explain to me the procedure, ensured I was comfortable, and was incredibly kind. Highly recommend this clinic for non-emergency appointments. 

Courtney O'Neill 

on Google

2 months ago

The clinic is impossible to reach. You call the phone number, wait on hold until it disconnects and says “there is no one available to answer your call. please email us” and then they don’t respond to email either. I don’t understand. I had a birth control implant from Dr. Manning when she was at a different location. My doctor sent a new referral here, twice, to have it removed as it’s causing me health problems now. I tried emailing and phoning multiple times over the course of a couple weeks. No answer. They could care le... read more

E K 

on Google

2 weeks ago

This clinic is taking advantage of the problems in the healthcare system and not honest with those using it. They can only do walk ins and not be a family doctor for anyone currently. This is only a walk in clinic! The doctor Ata is currently being unethical about this and saying can take family doctor patients and will put them on her list. She cannot make them as her family patients, the Ontario government will not currently allow it since clinic is only for walk ins. She says otherwise, and does not tell the trut... read more

P N 

on Google

2 months ago

VERY hard (impossible) to get thru to front desk, They need better or more help with office Administration. Out of futility i drove there to speak with them in person to get a printout of a prescription put on my wifes file after her Dr. appointment 3 days ago and was told they could not give it to me without her authorization. So, i got her on the phone and she gave verbal authorization to the staff after being asked some questions. Then I was told I couldn't have it because Dr. was not in and he had to authorize it. VER... read more

Tina 

on Google

5 months ago

I called this clinic a few days ago .they tell me come to do the test today. And I went there.they tell me have to wait after my birthday I can do that. But when I call them I already tell them my information. That is make me feel they just truck me go there . And when I talked to doctor I feel she just want go. No patience for people. They are only interested in get paid. Never see such impatience doctor like this. She even didn’t check my pain.and didn’t ask any questions about my pain.