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WellNow Urgent Care
- Dunkirk, NY
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
3916 Vineyard Drive, Dunkirk, NY, 14048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The staff were courteous and friendly, and though they had a busy day, they were able to get me registered and seen promptly by Stephanie H. Her demeanor was personable and she addressed the issue in a professional manner, putting my mind at ease over what I believe could have been a more serious outcome without her intervention. Upon leaving, I was advised to wait out a sudden rainstorm in the waiting room where I was pleasantly surprised to find a slushy machine and PacMan for the kiddos! All things considered, I will be r... read more
Check in was handled efficiently and smoothly. Experienced a short wait time but wasn’t bad. Staff is professional and friendly. Put my grandson at ease. Throat swab taken, results came back quickly. Prescription sent to pharmacy and we were on our way. Added bonuses were a PAC Man game to play for free while in the waiting area, and a complimentary slushie machine to go home with a special treat for being a good patient.
Waited with our sick child only to be “seen” by a doctor virtually on a computer in the exam room. No physical exam was done by the nurse who was in the room with us, which lead to our child being misdiagnosed and without proper medication for another two days. After months of following up myself regarding a refund, we finally got our copay back but not a single apology for our experience from either multi-site manager I spoke to or the district manager herself. The higher up you go in the chain of command, the more you wond... read more
This place is amazing! I was able to check in and register online. When I arrived, I was greeted politely at the front desk and brought straight back to an exam room. Everyone here is so friendly! And they have a free video game and a slushy machine! This place is so so so much better than the local Emergency Room A.K.A. butcher shop and cattle run. I will opt to come here from now on!!!
Everyone I had contact with was friendly and helpful. There was no wait time whatsoever. After a quick registration, I was taken to an exam room. The nurse and PA both were in to see me in under 5 minutes. My issue was address and I was on my way. Total time for my visit was 15 minutes. My prescription was immediately sent to my pharmacy and I had it less than 20 minutes after I left.
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.9 star rating with 722 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open at 8:00 a.m.