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WellNow Urgent Care
- Urgent Care
- Oneida, NY
About this business
Location details
109 Genesee Street, Oneida, NY, 13421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I came here after a dog bite and had such a great experience. The staff was incredibly friendly, welcoming, and professional from the moment I walked in. They took the time to explain everything clearly and answered all of my questions, which really helped me feel calm and reassured. I didn't have to wait long at all -- I was seen pretty quickly, and the whole visit felt smooth and well organized. You can tell they genuinely care about their patients. What really impressed me was that they followed up a few days later to c... read more
Very flexible . Made appointment driving there and got right in! Friendly and clean. Easy to get to .
Business response:
Hey Elizabeth, we appreciate your support! Thanks for taking the time to leave us a review—it means a lot to us. -The Customer Service Team
I love this place . Got there in a hurry when I got text and told I was 3rd in line I made it on time. That's awesome. First time that ever happen to me. When I went in the nurse is very pleasant very friendly I love her. I had told her about a can of soda at Canastota, she laughed. So when the Dr came in I loved him too. Very pleasant he took care of me and explain to me about medicine was taking and so. I would love to go back there if i had too. Thank you so much Dr David. I feel so much better from the meds you gave... read more
The wait was over 2 hours for a couple nose swabs and wasn't checked one once after the initial room visit.
Business response:
Thank you so much for sharing your feedback about the wait at our WellNow clinic, Cassie. Providing prompt urgent care is very important to us, and we want to make sure your concerns are addressed. Please email your visit details (full name, date of birth, location, and date visited) to wecare@wellnow.com so we can look into this and follow up with you.
over an hour wait for dot physical even with appointment set 3 days before appointment date. i will never come back here
Business response:
Hey Alexander, we know waiting can be tough, and we truly appreciate your patience. Our team is doing everything possible to care for patients as quickly and safely as we can. -The Customer Service Team
Loooong wait time 9:30 appointment waited over an hour just to get vitals then another long wait to see a provider. Very slow no idea how anyone would give 5 stars. I will say the provider seemed very good. My wife took the medicine prescribed and she's bouncing back so you can't beat that can you?
Business response:
Hi Jim, we understand how frustrating long wait times can be. We appreciate your patience and would love to hear more about your experience—please email us at wecare@wellnow.com. -The Customer Service Team
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.6 star rating with 723 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 8:00 p.m.