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WellNow Urgent Care
- Urgent Care
- Utica, NY
About this business
Location details
1904 Genesee St, Utica, NY, 13502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Upon arrival the front counter staff were awesome and the nurses were very insightful caring and helpful but the doctor "Adin Sahnic" has the be the most obnoxious ignorant and all around rude doctor ive ever experienced I have 4 children waiting during my visit waiting for about 2 hours so i simply asked how much longer it would be so i can feed them he procedes to cuss me and belittle me inside the office while the nurses looked on in awe.. the nurses were so embarrassed they came to comfort me and apologize for his beha... read more
Business response:
Thanks for sharing your experience. We appreciate you highlighting that the front desk staff and nurses were caring and helpful. We understand long wait times can be frustrating, and the way you described being treated during your visit is very concerning to us. Providing prompt, respectful urgent care is a priority for us, and we want to make sure your concerns are addressed. Please email your visit details (full name, date of birth, location, and date visited) to wecare@wellnow.com so we can review this further and follow ... read more
bro in the room for almost two hours waiting for the provider... literally insane. plus they waited until afterwards to tell me that its telehealth. spent 30$ for copay and about three hours in this damn place. fr so ridiculous.
I'd just like to say that I've had to wait for almost 2 and a half hours for a damn x-ray. I could've gone to little falls and done 3 x-rays in the time it took. It's bizarre how long this takes this is horrible. I would never come here ever again my whole day wasted
Unprofessional staff no ethics what so ever except front desk was nice including nurse and assistant that cleaned my laceration BUT!! people in the back more worried about gossiping and milking clock some with Attitude issues & they care more about going home than to tend to patients or injured. They need retraining and need to treat patients with R E S P E C T!
Business response:
Hi Rip. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.7 star rating with 1,345 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 8:00 p.m.