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WellNow Urgent Care
- Urgent Care
- Traverse City, MI
About this business
Location details
3570 N US 31 South, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Would give 0 stars if possible. This place is a complete scam, I have been billed by them and their lab affiliate 'quest diagnostics' multiple times yet my insurance shows the bills have already been paid. Wellnow specifically said that I could pay $175 out of pocket for my visit and that further bills would result from lab testing. All of these bills have been paid yet they are still asking for money.
Business response:
We know billing issues can be frustrating, and we want to make this right. Send us an email at billing@wellnow.com so we can sort it out! -The Customer Service Team
Zero stars. One, because they won't allow a zero. Waste of time. Joni, the PA can only diagnose respiratory illnesses based on a flow chart, and doesn't know lung sounds for beans. She misdiagnosed my daughter's pneumonia, talked us out of an xray while on vacation because it would have taken two days to get the result from off site. She needed nebulizer, steroids, and antibiotics. What she got? Cough medicine to suppress the cough ( wrong) and an admonition that bronchitis " can only be viral". ( wrong again BTW) Drove 3 ... read more
Business response:
Hi Debbie, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.5 star rating with 240 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 8:00 p.m.