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West Knox Solway Storage
- Self Storage
- Knoxville, TN
About this business
Knoxville's one stop self storage facility. We offer climate and non-climate controlled storage as well as secure parking spaces. We offer tenant protection plans on all of our spaces and a wide selection of packing supplies and boxes as well as a free lock with each rental.
Location details
5006 Jim Jones Ln, Knoxville, TN, 37931, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 9:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
Manager Jeremy is awesome and works with you. The facility is clean and well lit. The prices however are too difficult to keep up with. I have been there over 10 yrs. Should have been grandfathered in with cost. They added a renters insurance within the last 3 yrs. I do not remember signing a form of what it covers. The rates keep increasing every year, making it impossible for me to keep up with. I will be discarding my stuff, downsizing or moving to a cheaper unit
I had a great experience with a storage unit here. I was able to complete everything online and then had access right away. The location was convenient to me, and the facility seemed to be unkept well. I especially liked the communication through both text messaging and emails. All policies and expectations were very clear, and finishing my rental of my storage unit was also easily. I would definitely recommend!
I've had 3 different storage units at different locations. This storage unit is by far my favorite. I've been here for over a year and I am more then pleased. I am kind of a annoying tenant so I've had to contact the manager more then the average tenant. He has always replied to my emails that day and made sure every situation was taken care of immediately. I love the security they have here. The fence around the unit's and the gate to enter definitely makes me feel at ease. What I really love the most is that you can access... read more
Was told that I would get one month free as I am a Triple A member. When I got there, the guy behind the desk said that it was actually one week only since I rented towards the last of the month. There were no conditions explained in the offer and no pro rata was offered even when I explained that one month free is 30 or 31 days not 7, he refused to do anything about it and said that my first month payment was due on the 1st. I would NOT say the customer service was that great since what was offered was not provided. I even ... read more
Best storage business I've found. There are climate controlled units and climate units. Ease of access available through keypads and an optional phone app. Management very easy to get in touch with 24-7, very responsive and accommodating. Prices of units are highly competitive with most other storage facilities. Location is fairly easy to get in and out of, as located in Solway, depends on time frame of accessing units, locals know what I mean. Highly recommend!!
Frequently asked questions about West Knox Solway Storage
How is West Knox Solway Storage rated?
West Knox Solway Storage has a 4.8 star rating with 24 reviews.
When is West Knox Solway Storage open?
West Knox Solway Storage is closed now. It will open at 9:30 a.m.