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Wild Bill's Tobacco
- Tobacco Shops
- Burton, MI
About this business
Location details
1295 S Center Rd, Suite 102 & 103, Burton, MI, 48509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I bought vape pods and opened the package in the store. I told the cashier they were burned and wanted an exchange. I was refused an exchange. The young lady that was evidently a manager told me to contact the manufacturer... I hadn't left the store! Terrible customer service no wonder I never see any customers in the building when I stop in. it's clear these employees need to be educated on the products they are selling and proper customer service.
Business response:
Hello Christine McClintock We are sorry you did not have a great experience shopping with us. We would like to learn more about what happened and how we can make it up to you. Could you please email your phone number, store visited, and the issues you had to contact@wildbillstobacco.com. We will have a corporate manager contact you when we receive your email.
I guess it's kinda my fault for not looking at what I was buying, but they sold me the wrong papers AND cigarettes. Asked for 1½ length papers, got single wide, asked for camel blue, got camel crush. Also, way more expensive than a lot of other tobacco stores around.
Frequently asked questions about Wild Bill's Tobacco
How is Wild Bill's Tobacco rated?
Wild Bill's Tobacco has a 4.4 star rating with 800 reviews.
When is Wild Bill's Tobacco open?
Wild Bill's Tobacco is open now. It will close at 8:00 p.m.