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Wild Bill's Tobacco
- Tobacco Shops
- Kentwood, MI
About this business
Location details
4551 28th St SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Worst customer service I’ve experienced it’s Sunday at 2:21 pm I’m at the location 4551 28th st! The reward system is down once again. But that’s not why I’m writing this review. It’s the lack of I’m sorry would be nice, this did with brown long hair in a pony tail shrugged his shoulders said it was done NO I’m sorry. Ever other location would be very apologetic write my email on the receipt and say they r sorry and they will email them to corporate. I actually asked if he was going to do that. He said no they Aren’t doing t... read more
Despite issues with product, because I know the management and associates have no control over what they can and cannot get, this crew does an excellent job. They care deeply about their customers and genuinely love helping folks find exactly what they need. They do their best mitigating issues with the product they do not receive and recommend the best products from what's available. Keep keeping on, homies! You're doing great ❤️
Mason and Scott were extremely helpful, patient and helping me find what I needed. I always shop at this Wild Bills because of their excellent customer service.
Okay, SO. I happened to be in Grand Rapids on business (l reside in Charlotte Mi.) And on a whim, decided to stop into the nearest Wild Bill's, and, I'm SO glad that l did. As soon as I entered the store, l was enthusiastically, and most cheerfully, greeted by Emily. She was all smiles, and extremely happy to welcome me to the store. I'm a cigar enthusiast so, not having ever been to this location, l headed straight to the humidor room, and was immediately OVERWHELMED by the HUGE selection of premium cigars! Seriously, this ... read more
I used to go to the store in benton harbor but moved to closer to paw paw. I been going there since they opened around 2022. I always get good service. They always have the product I'm looking for and rarely are thier any waiting times as they are adequately staffed. This store is top notch and always clean. Definitely has my approval.
Frequently asked questions about Wild Bill's Tobacco
How is Wild Bill's Tobacco rated?
Wild Bill's Tobacco has a 4.6 star rating with 364 reviews.
When is Wild Bill's Tobacco open?
Wild Bill's Tobacco is closed now. It will open tomorrow at 9:00 a.m.