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Wild Bill's Tobacco
- Tobacco Shops
- Kentwood, MI
About this business
Location details
4551 28th St SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Stopped by Wild Bill’s Tobacco off 28th St. and had a great experience from start to finish. The store was clean, well organized, and had a huge selection of products. The staff was friendly, knowledgeable, and actually took the time to help me find exactly what I was looking for without feeling rushed. Checkout was quick and the overall atmosphere was welcoming. Definitely one of the better tobacco and vape shops in the area — I’ll absolutely be back!
Worst customer service I’ve experienced it’s Sunday at 2:21 pm I’m at the location 4551 28th st! The reward system is down once again. But that’s not why I’m writing this review. It’s the lack of I’m sorry would be nice, this did with brown long hair in a pony tail shrugged his shoulders said it was done NO I’m sorry. Ever other location would be very apologetic write my email on the receipt and say they r sorry and they will email them to corporate. I actually asked if he was going to do that. He said no they Aren’t doing t... read more
Despite issues with product, because I know the management and associates have no control over what they can and cannot get, this crew does an excellent job. They care deeply about their customers and genuinely love helping folks find exactly what they need. They do their best mitigating issues with the product they do not receive and recommend the best products from what's available. Keep keeping on, homies! You're doing great ❤️
Mason and Scott were extremely helpful, patient and helping me find what I needed. I always shop at this Wild Bills because of their excellent customer service.
I used to go to the store in benton harbor but moved to closer to paw paw. I been going there since they opened around 2022. I always get good service. They always have the product I'm looking for and rarely are thier any waiting times as they are adequately staffed. This store is top notch and always clean. Definitely has my approval.
Frequently asked questions about Wild Bill's Tobacco
How is Wild Bill's Tobacco rated?
Wild Bill's Tobacco has a 4.6 star rating with 369 reviews.
When is Wild Bill's Tobacco open?
Wild Bill's Tobacco is closed now. It will open at 10:00 a.m.