Willow House at The Meadows

Shana R 

on Google

a month ago

It’s too bad there are not more options out there for women. I had heard good things about this place but my treatment there was disappointing and many other women there I was with felt the same. Be warned if you yourself are a therapist, social worker or in the healthcare field, right before leaving the therapists will for some reason threaten to report you for being incapable of performing your job but then walk it back. This didn’t just happen to me but another patient who was there was well. While I was there the staff f... read more

Rachael Pius 

on Google

7 months ago

I was very disappointed in the staff here. I came from the meadows in Texas and that program was so amazing. I came to willowhouse for extra help and just had a very Big T Trauma happen 13 days before entering willowhouse. I was told that at WH everyone's program is customized. I asked, since the first week I was there, if I could receive extra therapy since I just had a very big trauma happen right before coming. I was not given any accommodations until the end of my third week there. So my program was already halfway throu... read more

Jen Haller 

on Google

a year ago

Unfortunately, in my experience (25 days), the Willows over promised but under -delivered with the services they claim to provide on the website. They do not have enough therapeutic staff to accommodate the number of patients, nor do they have back up staff to provide therapy when scheduled therapists call out (which happened multiple times a week). Further, the program needs to be age related and targeted for individualized care. IE: There is zero commonality with a patient 19 years of age and a 50+ patient. I attended the ... read more

lawson hilgers 

on Google

a year ago

i would not recommend this place to anyone. they dropped the ball multiple times on trauma therapy appointments, i was there 50 days and only saw a trauma therapist 4 times and was promised a minimum of 6. the bht’s are extremely under trained and don’t know how to handle many situations. the nursing staff are trained but didn’t take a lot of my concern’s seriously. i complained multiple times to the clinical director and nursing staff about my problems with not having enough therapy appointments and nothing was done. they a... read more

Dana Pollinger 

on Google

a year ago

I was treated as less than human. My mail was kept from me and then read by my therapist. I was denied medication for a back injury. The rules constantly change and only apply to some. The staff does not treat you with respect or dignity. My decisions were not respected and I was not valued