Willow Knoll Post Acute & Senior Living

Michael Gross 

on Google

2 years ago

My mother recently moved into the Independent living one bedroom apts and she could not be happier. She got into the apt shortly after it had been renovated and feels like she is living in a brand new apartment. Alexa and her staff have been very responsive to her needs and she would highly recommend the apt as a safe and quiet place to live 

Billy Mills 

on Google

5 months ago

When needing help I've had time taking an hour and a half for help I've had stuff stolen out of my room since I've been there last week I was there bout my birth certificate it was stolen out of my room they stole my wallet in 3 days I tore the whole room apart and couldn't find them. They put him back in my room when I went to sleep that night any place that will never be there my birth certificate. One of the nurses help me find my wallet because she brought it in cuz somebody handed it to her I said yeah go ahead she wal... read more

Bridgette Hudyk 

on Google

a year ago

Our tour was great by Alexa. My husband and I moved to Middletown and My mother is still in a nursing home in Lebanon. I kept being put off by Alexa. Told they needed mom's records so I asked for her current home to send them. Communication w WK was terrible. That was months ago and I never officially got an answer. Mom is under Hospice care and I wanted her closer. They now have gotten comfort meds ready in case. Now, there is no way I would trust WK with my mother or anyone else. If you can not answer a potential clients f... read more

Jim Gilliam 

on Google

a year ago

I chose to use Willow Knoll as my rehab facility because I have seen their staff in action before I needed them. They are very kind to the to the residents. The facilities are clean and well-maintained. Now, as a current Part time resident, I am on the receiving end of their care. They take really good care of me. Even though the Physical therapists are tough, the end goal is to get me back out, living my life. The care I have received from everyone here has been so compassionate and thorough that it blows me away. I know ... read more

Paulette Garbutt 

on Google

a year ago

Alexa is fantastic. I had an issue with my washer with water flooding my kitchen. I called her and she had maintenance come over right away to fix it. I also want to commend Ray, the head of maintenance for his quick response and great attitude. Alexa's customer service skills are excellent and she's always on top of things. I highly recommend her and Ray. They are top notch. Thanks a lot for hiring exceptional people Willow Knoll.