This profile has been claimed by the business owner or representative.
Wonder Burlington
- Restaurants
- Burlington, MA
About this business
Location details
85 Middlesex Turnpike, space 3080, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:30 p.m. | |
| Tue | 10:30 a.m. to 11:30 p.m. | |
| Wed | 10:30 a.m. to 11:30 p.m. | |
| Thu | 10:30 a.m. to 11:30 p.m. | |
| Fri | 10:30 a.m. to 11:30 p.m. | |
| Sat | 10:30 a.m. to 11:30 p.m. | |
| Sun | 10:30 a.m. to 11:30 p.m. |
Amazing food & great customer service! Accommodated all my food allergies & made sure everything was cooked properly. Highly recommend. Management is great over there as well!
great experience! everyone was very helpful and the food was delicious!! they have so many options so you can always find something you like
Wonder is a great place if want a variety of cuisines to choose from. We ordered: -garlic Parmesan wings: delicious! Super flavorful and the wings were juicy. -Cobb salad: generous portion, everything was super fresh and the tofu was yummy. -braised short rib with mashed potatoes: the mashed potatoes were so rich and fragrant from the garlic. Staff was super friendly! Service was really quick, you get a text when your order is ready if you're picking up.
Went there expecting to eat in. Don't do it. Extremely limited seating and constant loud screaming alarms from the kitchen will drive you out. The menu was extensive, but navigating the order app was a challenge. A person did come out to help me, but even she had trouble finding entries. Also at end of process it said place order, but a prompt to pay was unclear. When I ask helper why she didn't guide me to last step, payment she actually said that's not my job. Unbelievably they were out of both chicken and beef. On a Frid... read more
I've tried Wonder three times now, and each time the food has been pretty underwhelming. Most recently, I ordered the steak tacos, and the meat was cold. Not warm, not room temperature, but actually cold. I was honestly pretty surprised and disappointed.
Business response:
Sorry to hear your experience hasn’t been consistent. We really appreciate you taking the time to share this, and we understand how disappointing it is when a meal doesn’t feel fresh or enjoyable, particularly after giving us a few tries. Thanks again for letting us know.
This is a ludicrous business built on conning people into thinking they can get great food from restaurants that have made a deal with them, but don't actually make the food, or if they do, it is 2nd rate versions that suffer from sitting around waiting to be sold. I had a chicken shwarma sandwich that was supposed to be from some great middle eastern restaurant I don't know. Aside from costing $20, it was total mediocrity at any price. It looked and tasted like it had been sitting around for long time, except for last-minut... read more
Business response:
Thanks for taking the time to share such detailed feedback. It sounds like you went into the experience with high expectations and left feeling like it simply didn't deliver the quality or value you were looking for. We can certainly understand how disappointing that is, especially when you're excited to try something new. We're sorry this experience left you feeling let down. We take feedback like yours seriously, and if you'd be open to it, we'd appreciate the opportunity to learn more about your order and address any co... read more
I gave this place three honest tries before writing anything. I live close enough to walk, the concept sounded genuinely interesting, and they've been marketing themselves aggressively -- so I tried! Unfortunately, after three visits sampling a wide range of items, I can't recommend it. A few things worth knowing upfront. Despite being marketed as a "food hall," it's not inside the mall -- it's in a separate cluster of shops nearby with its own parking. And calling it a food hall is generous: the seating is so limited that ... read more
Business response:
Thank you for taking the time to share such thoughtful and detailed feedback. We can tell you gave us multiple opportunities and genuinely wanted the experience to work, which makes it even more disappointing that it ultimately fell short for you. We understand why you'd be frustrated after investing that much time and effort only to walk away feeling let down. Feedback like this helps us identify where we need to improve, from consistency and availability to the overall guest experience. We'll make sure your comments are ... read more
TERRIBLE BIO FAKE chicken!!!! I ordered the satay chicken I couldn't eat it as it didn't even taste like chicken. Clearly microwaved, rubbery and just gross i threw it out! NEVER again!
Business response:
Hi Laura, I’m Tony, the CEO of Wonder North America. I’m sorry to hear that your meal with us missed the mark. Please feel free to contact me directly at tonyh@wonder.com so I can learn more about your experience. Hearing feedback like yours helps us continue improving and better serve our customers.
Frequently asked questions about Wonder Burlington
How is Wonder Burlington rated?
Wonder Burlington has a 4.4 star rating with 87 reviews.
When is Wonder Burlington open?
Wonder Burlington is closed now. It will open at 10:30 a.m.