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Worldwide Express
- Business Services
- Troy, MI
About this business
About Worldwide Express YOUR RESULTS DRIVE OUR REPUTATION From the day we opened our doors in 1992, we've established ourselves as logistical experts who prioritize your needs above all else. Today, we are proud to service more than 120,000+ shipments daily — carried through the networks of the nation’s leading small package delivery provider, UPS, plus more than 75 leading LTL carriers and nearly 85,000+ truckload partners.
Location details
2800 Livernois Rd, Troy, MI, 48083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A Lifesaver for our Logistics! I can't say enough good things about the team at Worldwide Express in Troy. As a small company with a one-person logistics department (me!), I was completely overwhelmed. Since partnering with Worldwide Express, my workload has become so much more manageable. My dedicated team of reps is always incredibly responsive, communicative, and helpful, no matter what I throw at them. Their TMS system is a breeze to use and has made managing our LTL and truckload shipments so much easier. If you're loo... read more
If I could give them negative stars, I would. Avoid this company at all costs. Pay more elsewhere, you'll be glad you did. 1. Tech support should be available to resolve your system issues on demand, ESPECIALLY after the roll out of a major change. 2. Don't have three different representatives hang up on customers when they ask to speak with a supervisor because you're not helping resolve YOUR issues.
Worst customer service and reps. They promise you the world and then when you get the first few bills they are all wrong and won't stand by their word. They won't do an agreement and UPS has no interest in working with medium size companies on their packages and freight. We get great freight service from ESTES and some other companies. They deny any claims right away and you have to fight to get the claim approved, if at all. Horrible business to work with. Then they get a new rep in your area and same song and dance an... read more
Customer Service is top notch!!!!
Frequently asked questions about Worldwide Express
How is Worldwide Express rated?
Worldwide Express has a 3.9 star rating with 7 reviews.
When is Worldwide Express open?
Worldwide Express is closed now. It will open at 9:00 a.m.