Review generation

Get new reviews

More reviews, more customers

Collecting new positive reviews has never been easier. BirdEye pre-qualifies sentiment, sending only your happy customers to top review sites to share feedback. More positive reviews=more conversions, higher ratings, and more customers.

Healthpointe - Large healthcare organization improves patient experience


Intelligent, automatic feedback collection

Engage with customers in real-time without disrupting workflow: BirdEye integrates seamlessly into most CRMs, CMS and accounting softwares to automate the review collection process, and sends your customers a review request either during or after a service or purchase. Decide how soon after a transaction to send requests, and how often to send them.

Get new reviews on sites that matter to you

Which sites do your customers care most about? Prompt satisfied customers to easily post on top sites of your choice, from Facebook and Google to industry-specific review sites.

BirdEye sends automated review requests several ways:

Text message via deep linking app
Mobile kiosks
Drip campaign
Business website
BirdEye app on cell phone (iOS and Android)

Choose the method that best fits your business, and customize your messages to keep your brand identity consistent. Receive real-time alerts whenever customers review your business so you can respond immediately.

Track your success

Real-time reports show you how often your review requests convert into actual reviews.

Real-time review alerts

Get notified whenever a new review is posted about your business so you don’t miss a word and can respond when necessary.

BirdEye’s automated solutions let you collect new customer reviews without lifting a finger.

Review generation resources

Let us know a bit more and let’s get started.

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