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6401 33rd St, Jurupa Valley, CA, 92509, United States
Get directionsChristina and Jesse are great CNAs staff is good. I would come back here if I needed to.
Business response:
James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jurupa Hills Post Acute.
A dear sister of mine was admitted to Jurupa Hills Facility. I really appreciate how the staff take good care of her. I got the chance to visit her and the staff were very friendly and accommodating. Place was really clean and DONT have that bad smell. A place where I would be very at peace leaving my loved ones coz I know they will be well taken care of.
Business response:
Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
We Want to express our appreciation for an outstanding job, and work especially done by Sandy Kayla!! We were lost, trying to navigate a sea of hopelessness for assisted living for my mom. It was our lucky day when we came in contact with Sandy . She helped with a waiver for my mom so she can now be situated in an outstanding facility to care for her and our needs((: we will could not take care of her any longer and we didn't know what to do ,it was a nightmare!! And by the grace of God we connected with Sandy and she ma... read more
Thank you to the people of Jurupa! It has been a couple months now that I have left and I am so grateful for the care I received. The Social Worker Christa made sure I got everything I needed here. I got money again and a place to live because of her. I put a picture of my backyard of my new home! I now live with one of my best friends in a beautiful home she found for me with caregivers that also take care of me. I was so scared and she made me feel safe. She even called me a few days after I left to make sure I was okay. T... read more
great place to recover top notch care and staff also take advantage of free things like haircut manicure pedicure love the popcorn and movies
After working in the healthcare field in the past I've been very careful on where they place any family members. But I was pleasantly surprised with the service and cleanliness here at jurupa hills. From day 1 to when we brought my grandma home it was a great experience and I will gladly recommend them to anyone looking for their loved ones.
my dad had needed help a couple days ago and nobody responded and tried ti get up himself and fell ti the ground where he was laying for longer then anyone should be left helpless this morning he was found unresponsive on the ground again this facility needs ti be helled accountable for thier total mistreatment of the my dad do not let your loved ones heal up here
Business response:
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. Your comments have been documented and shared with our management team as an opportunity for improvement. We welcome the chance to discuss your concerns further—please contact our administrator at (951) 681-2200 at your convenience.
If I could give zero stars I would. Place is very busy and looks to be understaffed. Wounds are not being changed daily like they should be causing patients to get infections.
Business response:
Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience didn’t meet your expectations. I’ve shared your review with the management team so we can focus on this opportunity for improvement. Please contact our administrator at (951) 681-2200 if there are any additional concerns you’d like to discuss.
I delivered food to one of the patients. The front door has NO button for wheelchair users. The door is considerably heavy! I had to help multiple people in wheelchairs who struggled to open it. PLEASE get an automatic door opener so they can press the button and not hurt themselves trying to open the door!!!
Jurupa Hills Post Acute has a 3.7 star rating with 133 reviews.
Jurupa Hills Post Acute is open now. It is open 24/7.