Jurupa Hills Post Acute

Karen T. 

on Yelp

a year ago

I came in on a Monday afternoon , front desk receptionist lady was rude .She didn't greet me then continued to be rude. I asked her where my great auntie was and she responded "What do you care?" . Unprofessionalism to the max. 

Josephine W. 

on Yelp

a year ago

If I could do Zero stars I would, this place is so unprofessional and disgusting. whoever is management clearly is doing a poor job on how they should MANAGE their staff. I read some reviews, and I'm not surprised, My uncle was here, and I am so happy to know he is gone and not under the care of his case manager Jasmine. What is your establishment paying her for? She never returns calls I left numerous of messages, and she is rude as hell and should not be employed there. As I was waiting to rip her a new one, I was standin... read more

Rhiannon H. 

on Yelp

a year ago

Cat or Kat was terrible - I wish I got her full name. She told me because I didn't have power of attorney, I couldn't make decisions on my mother's code status. She also said my mom was incapable of making decisions herself and couldn't sign the paperwork herself. I'm next of kin. That means it's my decision. Cat offered to "sign my name for me" which I refused, because I disagreed with the code status. My mom was discharged from the hospital & placed in Jurupa Hills for long-term care with hospice services planned, it was i... read more

Joselin J. 

on Yelp

a year ago

This place is horrible and does not care about their patients! We had our patient in our waiting room for over 3 hours waiting on transportation to pick her up. We tried activating her ride multiple times throughout the 3 hours and they stated they would send someone and didn't. They don't answer the phone either and you cant even leave a voicemail. Who knows what kind of care they provide here but it's nothing I've seen before, so neglectful. We even had one of the drivers tell us he can't pick her up because he's not going... read more

Anthony P. 

on Yelp

a year ago

My mom was staying here and had to work with her case manager Jasmine. Not only would she be late, she would be late to meetings multiple times. She has a nasty attitude and her excuse is sorry I have a lot of work, lost track of time!!! But we would see her walk in late to work. EXCUSES AND PATHETIC, some of the workers are decent, I requested a different case manager and apparently she stated she is the only one???? What kind of facility only has 1 case manager? I know she didn't want to tell the truth because she didn't w... read more

Alexis M. 

on Yelp

a year ago

Small fat Mexican lady at front desk very rude and was ignoring patients. Gave me a hard time about grabbing a mask even though it says masks are mandatory? Horrible attitude and place smells like urine. Please don't bring your family here... 

Crisanto C. 

on Yelp

2 years ago

This skilled nursing facility was great. The CNA's and LVN's that attended me all did a great job. There are two issues that I don't agree with and are concerns to me. I had an infection on my PICC line. My the area of the PICC line was compromised and started to generate hives and redness. I asked the RN is this okay, she stated that the antibiotics that was being administered through my PICC line would take care of it. I did not... Later this day on my way back from my doctor appointment I got really sick. Nausea. I wa... read more

Christina A. 

on Yelp

2 years ago

This place is a 0 they are dirty rude and won't get the jobe done you will have to advocate for your family member you will most definitely see they most room have up to 5 patient in one room with all different kinds of conditions they will let your family members have severe symptoms and won't help them even though you tell him or catch their attention they will proceeded to play on their phone or walk away DONT SEND ANYONE HERE 

Lesssie W. 

on Yelp

2 years ago

well I wish I had something good to say about this place but I dont they have room with 3- 5 people in them they don't help when need and when you ask for help they will lau at you and tell you to do it yourself or tell you they don't have time for it and they let people have medical problems and just sit around playing on their phones they will yell at your love one for no reason they are rude no one will be able to get you in contact with a supervisor or a social worker so seriously if you love your family member DO NOT SE... read more