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Airpedic
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Bought Airpedic 800 + base. Felt like a cheap air mattress. Nightmare return, $250 fee, base refused. Cost me $1,450 just to try it. Don’t fall for the hype.
We have been trying to speak with someone for over a month about returning our mattress, and no one answers or returns your calls! TERRIBLE customer service - BUYER BEWARE!!!
Business response:
Hi Lisa! We are so sorry to hear about your experience and we will definitely investigate and resolve this for you! We will reach out to you tomorrow and make sure its taken care of!
How about comparing your own beds to see what exactly you're buying g for the additional $$$? I've been trying to ask someone this question for two days & apparently support is too busy too call me back??? I'm trying to decide what the difference is between each of your own mattresses not everyone else that makes a mattress out there. I actually am having 2nd thoughts on getting a mattress from your company if I can't get a return phone call or speak to somebody when I'm trying to buy one.
Business response:
Hi Cody, we really apologize you have been trying to reach out to us and have not been able to speak with one of our Sleep Experts. If you would like to direct message us your phone number I can have someone reach out to you asap. We will be happy to provide assistance and information to help you make your decision on a new mattress. Air Pedic has a ton of great features which will make it a terrific option to consider! 1-800-875-1973 www.airpedic.com
I purchased a air pedic bed. The manufacturing was delayed due to covid 19. Ok. Get it. Then the mattress was shipped but no foundation. It has been shipped. Ok an additional 1 day delay. No response from management even though I was assured it would be expedited. No assurance that once it got to Baltimore it would be delivered that day. Extremely poor management response. Extremely poor quality control. Why can I not get a response from management?
Business response:
Hi Tom, we apologize for the delay in shipping times and we will have our shipping manager follow up with you today to help facilitate the delivery process. If you do have any further concerns and need to speak to our management team we are available at 1-800-875-1973. We will work to get your new bed delivered as soon as possible!
Frequently asked questions about Airpedic
How is Airpedic rated?
Airpedic has a 4.8 star rating with 503 reviews.
When is Airpedic open?
Airpedic is closed now. It will open at 8:00 a.m.