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Alderman Automotive
- Used Car Dealers
- Fishers, IN
About this business
Location details
13875 Trade Center Drive, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had a few hiccups yet able to work through it to get the vehicle we were searching for. Owen was wonderful, took the time to discuss our experience with professionalism and respect. Additionally, he took care of the final touches for us to get our minor challenges resolved.
Adam and Tristan took care of all my concerns during the time my vehicle was in their care. When I picked it up, there was an issue that needed resolution and they immediately and diligenty addressed it until it was resolved. Would recommend their service department for any and all work!!!!
Logan was personable and professional. He did an amazing job asking pertinent questions in order to understand why we were there for service, attending to our needs, communicating throughout the day, and making sure that our car was accurately serviced. Thanks Logan!
I was really impressed by " Owen" , my sales representative. He went out of his way to make sure both goals were fulfilled.
Those guys were really a pleasure doing business with. ..They were knowledgeable and respectful of my position. They willingly help me find a reasonable solution for some items I personally didn't like about the vehicle I was trying to purchase. Eventually it all worked out n Im satisfied with my purchase. Just hope that the same energy remains... now that they have my money. But for now 5 stars...
Charges for cc use but doesn't have change for paying cash. Thats all to say
Business response:
Thank you for your feedback. We apologize for the miscommunication during your visit. Our staff should have alerted management so we could provide the change you needed. We appreciate you bringing this to our attention, as it helps our Alderman team improve the experience for future customers.
Fixed an unrelated issue but not the requested problem. Original issue still exists. Taking the vehicle to a different shop.
Zahid and Zach were professional and cordial—the purchase and trade in were transparently handled, and next steps were explained. The office manager, Maria, was friendly and helpful. Alderman is a great place to buy an automobile.
Business response:
Thank you for taking the time to leave such a thoughtful review! We're glad to hear Zahid, Zach, and Maria made your purchase and trade-in experience a smooth and transparent one. It's great to know they kept you informed every step of the way and provided the level of service we strive for at Alderman Automotive. We appreciate your recommendation and hope you enjoy your new vehicle for many miles to come!
They have been extremely professional to work with and really try to accommodate you schedule.
Frequently asked questions about Alderman Automotive
How is Alderman Automotive rated?
Alderman Automotive has a 4.6 star rating with 1,796 reviews.
When is Alderman Automotive open?
Alderman Automotive is closed now. It will open tomorrow at 9:00 a.m.