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13875 Trade Center Drive, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Adam, Billy and the Service Team are always helpful and communicate great when I bring my vehicles in. 100% recommend for all service work!
Business response:
Thank you for the great review! We appreciate your continued trust in Alderman and will be sure to pass your feedback along to Adam, Billy, and the rest of our Service Team. We look forward to taking care of your vehicles for years to come!
They were personable and professional, and a pleasure doing business with. Thank you for your help.
Business response:
Cindy, thank you for the kind review! We're glad our team made your experience personable, professional, and easy to work through. We appreciate you choosing Alderman and your business!
The staff ,especially Logan , were knowable and friendly. The work done on my vehicle was efficient and reasonably priced. Will be using them more in the future for sure!
Business response:
Juli, thank you for the review and for choosing Alderman! We're glad Logan and the rest of our team provided friendly and knowledgeable service. We appreciate your trust and look forward to helping you again in the future!
We had a few hiccups yet able to work through it to get the vehicle we were searching for. Owen was wonderful, took the time to discuss our experience with professionalism and respect. Additionally, he took care of the final touches for us to get our minor challenges resolved.
Business response:
Thank you for the review! We're glad Owen took the time to work through the challenges with you and make sure the final details were taken care of. We appreciate your patience and are happy you were able to find the vehicle you were looking for. Thank you for choosing Alderman!
Adam and Tristan took care of all my concerns during the time my vehicle was in their care. When I picked it up, there was an issue that needed resolution and they immediately and diligenty addressed it until it was resolved. Would recommend their service department for any and all work!!!!
Business response:
We're glad Adam and Tristan took the time to address your concerns and stayed on top of the issue until everything was resolved. We'll be sure to pass along your kind words to both of them. We appreciate your recommendation and your trust in Alderman's service department!
Logan was personable and professional. He did an amazing job asking pertinent questions in order to understand why we were there for service, attending to our needs, communicating throughout the day, and making sure that our car was accurately serviced. Thanks Logan!
Business response:
Thank you for the review! We're glad Logan provided attentive, professional service and kept you informed throughout your visit. We'll be sure to pass along your kind words to Logan, and we appreciate you choosing Alderman for your service needs!
I was really impressed by " Owen" , my sales representative. He went out of his way to make sure both goals were fulfilled.
Those guys were really a pleasure doing business with. ..They were knowledgeable and respectful of my position. They willingly help me find a reasonable solution for some items I personally didn't like about the vehicle I was trying to purchase. Eventually it all worked out n Im satisfied with my purchase. Just hope that the same energy remains... now that they have my money. But for now 5 stars...
Charges for cc use but doesn't have change for paying cash. Thats all to say
Business response:
Thank you for your feedback. We apologize for the miscommunication during your visit. Our staff should have alerted management so we could provide the change you needed. We appreciate you bringing this to our attention, as it helps our Alderman team improve the experience for future customers.
Alderman Automotive has a 4.6 star rating with 1,842 reviews.
Alderman Automotive is closed now. It will open tomorrow at 9:00 a.m.