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Alert 360 Home & Business Security San Antonio

4.9

About this business

San Antonio’s best home & business security company, Alert 360 started as a small installation and alarm monitoring business in 1973. We have grown to be the largest home & business security providers in the nation! Our state-of-the-art home security system technology is available to all homes and businesses in the San Antonio area! We specialize in wired and wireless security cameras, and 24/7 live video and alarm monitoring. Thousands of San Antonio homeowners and businesses already rely on Alert 360 alarm systems to prote... read more

Location details

9901 Broadway Street, Suite 111, San Antonio, TX, 78217, United States

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4.9760 reviews
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John Quintanilla's profile image
John Quintanilla 
recommend  Recommended
5 years ago

Great service and customer service 

Business response:

Thank you for sharing your experience, John. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Awilda Dominguez's profile image
Awilda Dominguez 
recommend  Recommended
5 years ago

Excelente trabajo del personal de Alert 360. 

Business response:

Gracias por compartir su experiencia con nosotros, Awilda. Su recomendación como cliente significa mucho. Por favor, no dude en contactarnos si necesita algo en el futuro. Gracias, Ashley Rogers, Gerente de Redes Sociales 

Misti Foster's profile image
Misti Foster 
recommend  Recommended
5 years ago

Great service always willing to help. 

Business response:

Thank you for sharing your experience, Misti. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Angelina D Guadiano's profile image
Angelina D Guadiano 
recommend  Recommended
5 years ago

The tech was very patient and understanding when responding to our questions. He is very knowledgeable and was able to fix the doorbell problem. The only negative situation is with the Company. We have well over paid for our camera since we’ve had it for almost 3 years. A payment for the camera has been automatically been deducted from our monthly bill. We were told as soon as the camera is paid off our monthly payments would be reduced. That hasn’t happened yet. 

Business response:

Thank you for sharing your experience, Angelina. Customer service is incredibly important to us, and I'm happy your tech met your expectations. I apologize for the misinformation regarding your monthly bill, but that is not a standard practice. I will have someone reach out to you to discuss ways we can lower your monthly expenses though. Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Kriss Ortiz's profile image
Kriss Ortiz 
recommend  Recommended
5 years ago

They have a great customer service and the techs are very knowledgeable and helpful 

Business response:

Thank you for sharing your experience, Kriss. Customer service is incredibly important to us, and I'm happy your tech met your expectations. Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Bryana West's profile image
Bryana West 
recommend  Recommended
5 years ago

Great company and experience 

Business response:

Thank you for sharing your experience, Bryana. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Tracy Birdsong's profile image
Tracy Birdsong 
recommend  Recommended
5 years ago

I love the recording options, being able to set specific parameters. 

Business response:

Thank you for sharing your experience, Tracy. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

James Bradley's profile image
James Bradley 
recommend  Recommended
5 years ago

Efficient and very knowledgeable. 

Business response:

Thank you for sharing your experience, James. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Jo Ann Zuniga's profile image
Jo Ann Zuniga 
recommend  Recommended
5 years ago

Great business and I know I’m safe at all times . Plus my kids feel safe at home by them selfs with Alert 360. 

Business response:

Thank you for sharing your experience, Jo Ann. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Frequently asked questions about Alert 360 Home & Business Security San Antonio

How is Alert 360 Home & Business Security San Antonio rated?

Alert 360 Home & Business Security San Antonio has a 4.9 star rating with 760 reviews. 

When is Alert 360 Home & Business Security San Antonio open?

Alert 360 Home & Business Security San Antonio is open now. It is open 24/7.