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American Portfolio Mortgage Corporation

4.8

About this business

We offer FHA, VA and Conventional home mortgage loans and we also offer Down Payment Assistance programs. We are a direct lender and able to offer competitive rates and hassle-free closings to our clients. We have an entire team dedicated to each loan file so our clients will always receive superior customer service and full communication regarding their loan. 

Location details

2401 Plum Grove Rd, Suite 202, Palatine, IL, 60067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.810 reviews
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Alexa Gentry's profile image
Alexa Gentry 
a month ago

Genuinely a negative experience. And then they HOUND you for months with aggressively written direct mail pieces trying to scare you into purchasing more packages you don't need. The amount of "URGENT", "FINAL NOTICE", and messaging that makes you feel like you've done something wrong and will face financial difficulty, is PREDATORY. I would NOT recommend this company at all! Not to mention our loan was then sold twice before our 1st payment was due. Go through a CU for a mortgage. Avoid this crap company. 

John Deters's profile image
John Deters 
6 months ago

We worked with Kent Cook from American Portfolio and he was excellent - he has a thorough knowledge of the process, gave the ideal level of communication, and he worked hard to get us the best rate possible. We will do our best to work with him again!! 

Colleen Massheimer's profile image
Colleen Massheimer 
8 months ago

Transferred my mortgage to another servicer at $104K more than my mortgage balance. I had to call was told that my money was not transferred. Check cleared a month ago. Nothing but voice mails when I call. Looking yo file complaint with governing body. Should have done more research, many other reviews where American Portfolio tries to steal money when loans are transferred. 

Marly0515's profile image
Marly0515 
a year ago

We used American Portfolio Mortgage Corp. to qualify us and obtain a mortgage for our recent home purchase. Scott Silberman was our service agent. He was excellent! He was professional, knowledgeable, and very personable to work with. I have already highly recommended this company - and particularly Scott to my friends and family. Thank you for your outstanding service! 

Yak with Cass Podcast's profile image
Yak with Cass Podcast 
3 years ago

Charles Silva is one of best loan officers there is in this business! He was always prompt and considerate throughout me and my husbands process as first time home buyers! He explained everything in full detail and he still answers our questions anytime we need him! He dedicated his full attention towards getting our home! The process was smooth and exciting! I’ve met other lenders but he is awesome 👏🏾 no one like him! 

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Frequently asked questions about American Portfolio Mortgage Corporation

How is American Portfolio Mortgage Corporation rated?

American Portfolio Mortgage Corporation has a 4.8 star rating with 10 reviews. 

When is American Portfolio Mortgage Corporation open?

American Portfolio Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.