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11254 NE 2nd St, Kingston, WA, 98346, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As much as I hate to do this, I want to share my disappointment in the fact Appletree Cove did not even take the effort to call me back. My dog was in a crisis medical situation overnight and I called first thing this morning about 30 minutes before opening I left a message asking them to call me back so I could bring him in. Never did hear back from them. Took him to a different animal clinic in Poulsbo where he will now become a regular customer as well as all three of my other pets. I know this facility is highly rated an... read more
Business response:
Howard, we are truly sorry to hear you had a negative experience with us. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. Unfortunately, we are closed on Fridays. Our hours of operation are Monday - Thursday 8:15am to 6:00pm. We are glad you were able to get your pup taken care of, and we are truly sorry for the inconvenience.
Talinh pets for all vet needs.
I have been at apple tree cove for over 5 years and am extremely disappointed with the care I received during the pandemic. I have two cats who need their next round of shots. One of which has extreme anxiety (noted in their file) to where if I even move the furniture around in my house she gets an eye infection this is from having cat herpes. They wanted me to do a curb side drop off for both my cats for their shots and for the one cat that wouldn’t work. They said they aren’t making any exceptions at this time and the woma... read more
Business response:
Natalie, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to leave this review in detail. Our number one goal is to offer exceptional care and service, while keeping our clients and staff safe during this pandemic so we can continue to provide care, so please know we take this feedback seriously.
Dont be greedy .Complete waste of time dealing with them just like everyone warned me about them.
I found worms on my kitty and was feeling very uneasy about it, I called and left a message Thursday pm, they called me at 8am the next morning. I asked if they could get me in, they said they would try. A surgery came in that needed their attention so I was asked to reschedule. I told the receptionist I was so worried and very uneasy about not treating my cat til the following week and exposing the others in my house. I asked her If I could come get the meds at try to pill him. She said of course. I head home after work an... read more
Business response:
Thank you for your kind words, Karen! Please give extra love to your kitty from us!
My Husky puppy has been a patient at Apple Tree Cove for a few months now. Before today I had nothing but praise to sing. However after today I will no longer be returning for their care. During my puppy’s nail trimming - which admittedly did terrify her - they muzzled her. They technicians told me it was not due to biting but barking and permission (which I wouldn’t have allowed) was definitely not asked beforehand. The muzzling didn’t anger me most. What really upset me was that I could hear through closed doors a nasty co... read more
Business response:
Lindsay, we are truly sorry for your experience. Our top priority is to provide exceptional care for our patients and excellent service to our clients. We would never want to make any situation more difficult for a client, and so we truly apologize and can assure you we will review communication policies internally. If there is anything else you wish to discuss, please do not hesitate to give us a call and ask to speak with our hospital manager or Dr. Sutten.
I would love it if the many thankful people here could go to yelp and google and let them know what great people the reviews there are unbalanced and need to have positive enforcement added
Business response:
Thank you for your support and your very nice Yelp Review.
I will never go to another vet if I can help it! Everyone there loves their job and treats your pets like their own.
Apple Tree Cove Animal Hospital has a 4.6 star rating with 462 reviews.
Apple Tree Cove Animal Hospital is closed now. It will open tomorrow at 8:00 a.m.