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Arbor Terrace Highland Park
- Assisted Living Facilities
- Highland Park, IL
About this business
Location details
1000 Central Ave, Highland Park, IL, 60035, United States
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The people who live there are friendly and caring. There is always someone around to help. They bake fresh cookies, muffins and fruit for the residents to snack on when they are hungry. Along with fresh coffee and tea. The place is also new, well-kept and beautiful.
Business response:
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive impression of our community. Our goal is to create a warm, welcoming environment where residents feel at home—and we agree, fresh-baked cookies and a cozy cup of coffee can go a long way! We appreciate you noticing the care and attention our team puts into making the space both beautiful and supportive.
Having worked in senior living for a few years now, I can honestly say that Arbor Terrace Highland Park is one of the better communities I've seen. It's a fantastic place with a caring and dedicated staff.
This was the 6th and last Memory Care (MC) facility I visited in the surrounding suburbs. I left my initial visit at Arbor Terrace confident that this is the place for my mom! I was grateful that, with very short notice, Jeff (community director) and Kate (program director) spent more time than I could have expected showing me around the community. More impressive than the small, warm, bright, clean environment I experienced, was observing the positive interactions staff and residents were having with each other. I witnesse... read more
We moved my Mother to Arbor Terrace Highland Park in early 2022. I am glad to share my positive and heartfelt experience. Like most elderly people, my Mom was scared to move from her home to a senior living community. The entire staff at the Arbor are so kind, caring and welcoming. I have tremendous gratitude and admiration for this exceptional Senior living facility. It all starts with the staff, and at Arbor Terrace they are compassionate, kind and dedicated. Director, Christopher Dale truly cares about the families ... read more
"Getting old is hell," so sayeth my elderly relative. They speaketh the truth and it is hell also on the family. Consider, then, that an assisted living facility may be a purgatory of sorts. Arbor Terrace is a beautiful place for your loved ones. It's like a cruise ship or resort. The apartments are small and contain a kitchenette (no stove), sitting area, separate bedroom and bathroom and large closets. There is a cleaning and laundry service, meals are included, and activities and special events are taking place all th... read more
Despite the good looks of this facility, the services do not live up to their promises. my aunt is left in her bed or wheelchair for long periods waiting to get help. Staff is often impatient. Transportation to medical appointments is stated as a service, but must be scheduled two weeks in advance! There are many places in the area that probably are better.
NO! Find another place for your loved ones. The staff cares and are amazing, but they are SADLY short staffed and Arbor management is just counting their pennies. Arbor purchased the extended card property 6 months ago they fired all of the long term employees and patient care has DANGEROUSLY DECLINED because they are running BARE BONES.
Frequently asked questions about Arbor Terrace Highland Park
How is Arbor Terrace Highland Park rated?
Arbor Terrace Highland Park has a 4.6 star rating with 98 reviews.
When is Arbor Terrace Highland Park open?
Arbor Terrace Highland Park is open now. It is open 24/7.