Art Melchionda of Mutual of Omaha Mortgage

Business response:

I'm glad to hear that you felt well-informed and supported during your experience with Mutual of Omaha Mortgage. Transparency and availability are two key pillars of our customer service philosophy, and it's gratifying to know that they made a difference in your case. I appreciate your rating and review, Adriana. I'm here if you have any more questions or need further assistance in the future. Thank you. Art Melchionda 

Business response:

I appreciate your positive feedback, Regina. I'm glad to know that you found our communication clear and easy. At Mutual of Omaha Mortgage, we always strive to provide the best service possible. Thank you for the 4.5 stars rating. Please don't hesitate to reach out if you need anything more in the future. 

Business response:

Tom, thank you for the excellent rating and review. It's always a pleasure to assist you with your purchases and refinancing needs. I'm glad to know that my expertise adds value to your experience with Mutual of Omaha Mortgage. Looking forward to serving you for many more years to come. 

Business response:

Thank you so much, Joseph, for taking the time to share your experience with us. Your kind words mean more than you know! It's our job to make the loan process as smooth as possible, and I'm thrilled that we were able to help you overcome the obstacles and close on your dream home. We always strive to provide a unique and personalized experience for each of our clients, and I'm glad that you felt that level of care from our team. It was truly a pleasure to work with you and your family, and knowing that you're standing in yo... read more

Business response:

I'm glad to hear that you were pleased with your experience, Augusto. It's wonderful to know that the process from beginning to end went smoothly and you were able to lock in a great rate. I always strive to make the entire process as seamless as possible for my clients. Thank you for taking the time to share your positive feedback about your experience with Mutual of Omaha Mortgage. If you ever have any more mortgage needs in the future, feel free to reach out. Looking forward to serving you again in the future. 

Business response:

I'm glad to hear you found the process to be clean, Joseph! Your feedback means a lot to us here at Mutual of Omaha Mortgage. We aim to provide the best service to our clients and your 5-star rating tells us we're doing our job right. Thank you for taking the time to review. Looking forward to serving you in the future. - Art Melchionda 

Business response:

I'm thrilled to hear you had such a positive experience, Amit! Clear communication and being available for questions are two aspects I prioritize in my work, so it's great to hear that these aspects were appreciated. I'm glad my knowledge and attention to detail made the loan process smoother for you. Thank you so much for the perfect rating and for choosing Mutual of Omaha Mortgage. 

Business response:

I'm thrilled to hear such good feedback, Brijesh! It's always my goal to provide support and clarity to my clients during the entire refinancing process. Your satisfaction and understanding are important to our team at Mutual of Omaha Mortgage. If you have any more questions in the future, don't hesitate to reach out. Thank you for the 5-star rating! 

Business response:

Bradley, thank you for taking the time to leave such a positive review. I'm glad to hear that you found our communication effective and the process smooth and pain-free. At Mutual of Omaha Mortgage, we always strive to be open and available for our customers, and your feedback affirms that we're on the right track. Thanks again for the 5-star rating. It was a pleasure working with you. - Art Melchionda