This profile has been claimed by the business owner or representative.
Arundel Tree Service
- Tree Services
- Pasadena, MD
About this business
Location details
8461 Fort Smallwood Rd, Suite C, Pasadena, MD, 21122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 3:00 p.m. | |
| Tue | 7:30 a.m. to 3:00 p.m. | |
| Wed | 7:30 a.m. to 3:00 p.m. | |
| Thu | 7:30 a.m. to 3:00 p.m. | |
| Fri | 7:30 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service ever. Made two appointments for estimates and both times they said we don’t have you in the schedule.
Business response:
Thanks for the review. As we explained when you called last week, we had no record of your name, phone number or address in our system. Every appointment we schedule is booked through our online calendars so they are visible to not only our office but our estimators as well. Many people schedule appointments with various companies at once and confuse the times or company information. When you called again this morning asking about that same appointment from last week we explained again that we did not have your information ... read more
They are definitely the least expensive, but you get what you pay for. They did most of the job ok, but didn’t follow instructions as discussed (twice) on one part of the job. They claim they did as written in instructions from the estimator. Clearly estimator wrote poor instructions and didn’t understand after second conversation. Now have to hire another company to fix the tree that was trimmed incorrectly since it is in the front of the house. Company is not big on customer service for sure.
Because make sure you know what length long logs mean because we didn't. We told them we wanted 18-19 inches cut but it wasn't on our contract. It just said length long logs.
Frequently asked questions about Arundel Tree Service
How is Arundel Tree Service rated?
Arundel Tree Service has a 4.4 star rating with 91 reviews.
When is Arundel Tree Service open?
Arundel Tree Service is closed now. It will open at 7:30 a.m.