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7427 N Lamar Blvd, Austin, TX, 78752, United States
Get directionsI was very emotional having to sell my home and Enrique was patient and understanding and held my hand through the full process, getting me the best sale price and a quick closing. He always answered or quickly returned my calls even when he was out of town for Thanksgiving with his family. I would recommend Enrique to anyone buying or selling a home as he will really work for you !
I am writing about Justin Sheppard, an associate of Thomas Brown, who was our realtor. He was so responsive (nights and weekends!), professional, and competent. We had never met him before. His level of knowledge and expertise on everything from the market to appliances put us at ease. Justin made what could have been a terribly stressful time, very easy. THANK YOU JUSTIN, FOR EVERYTHING!
Business response:
Thank you, Kristen. It was a pleasure helping you!
As first time buyers, we found Enrique's insight most valuable: knowledge of different loan types available for us, real estate terminology, how submitting an offer on a house worked, what to expect at closing, and what to be financially prepared for during the process. He is the first realtor we have ever worked with, so I am not sure how he stacks up against others. He was patient and showed us many properties, did not pressure us into any hasty decisions, and had a friendly disposition. He genuinely seemed concerned about... read more
We met Justin at a house that we were looking at. We liked his responsiveness, ability and willingness to answer all of our questions. His service was consistently good during the entire process of selling our home
Business response:
Hi Jack and Kay - thank you so much for the positive review! - Justin Sheppard & Thomas Brown
I am an out of state buyer trying to purchase a house for my son who will be attendin UT. Brandon was patient with our lack of knowledge of the Austin real estate market and helped locate a house and negotiate a good price. Typically, this is where the agent sits back and waits for the deal to close. This deal became a nightmare dealing with the local lender, and Brandon stayed engaged right to the end. He negotiated multiple extensions with the seller and kept the deal alive. Without Brandon this purchase would not have bee... read more
We were looking for our first home & Enrique helped us feel comfortable throughout the entire process! He is very knowledgable about Austin's market & helped us achieve our goals & dreams with the perfect house!
As a first-time homebuyer, I appreciated Brandon's approachable demeanor and open communication. I was able to call, text, or email him with a prompt response any time I had questions, day or night. Amazingly, this rapid response time and forthcoming information continued THROUGHOUT THE WEEK OF HIS WEDDING. That's right, I bought my house during the week that Brandon got married and he was still present every step of the way. That's dedication! I have been in my new property for just over a month and I couldn't be happier.
EXCELLENT! We met Enrique while requesting a viewing of a property via Trulia iPad application. I reached out ~5pm on a weekday, met again to look at our home and discuss ideas of working together on Saturday, and only after 1 week of reviewing dashboard listings he set up for us....I messaged ~9am on the following Saturday (that is only 1 week)...and in 1 day!!!! - we viewed our favorite listing twice, connected with a broker, completed and approved funding, and submitted a competitive offer by 6pm THAT VERY DAY! There was ... read more
Lou was a pleasure to work with when we were buying a condo. He answered all of our questions with timeliness and knowledge (even on his vacation). Thus, the entire process went as smoothly as possible. I highly recommend him, not just for his expertise but his calm personality. I look forward to working with him in the future.
Ascend Group has a 4.9 star rating with 2,148 reviews.
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