Ascend Group's cover image

This profile has been claimed by the business owner or representative.

Ascend Group

4.9

About this business

Location details

7427 N Lamar Blvd, Austin, TX, 78752, United States

Get directions
4.92,148 reviews
Select a rating
estephens736's profile image
estephens736 
9 years ago

I was very emotional having to sell my home and Enrique was patient and understanding and held my hand through the full process, getting me the best sale price and a quick closing. He always answered or quickly returned my calls even when he was out of town for Thanksgiving with his family. I would recommend Enrique to anyone buying or selling a home as he will really work for you ! 

Kristen Eastman's profile image
Kristen Eastman 
9 years ago

I am writing about Justin Sheppard, an associate of Thomas Brown, who was our realtor. He was so responsive (nights and weekends!), professional, and competent. We had never met him before. His level of knowledge and expertise on everything from the market to appliances put us at ease. Justin made what could have been a terribly stressful time, very easy. THANK YOU JUSTIN, FOR EVERYTHING! 

Business response:

Thank you, Kristen. It was a pleasure helping you! 

NGonzales80's profile image
NGonzales80 
9 years ago

As first time buyers, we found Enrique's insight most valuable: knowledge of different loan types available for us, real estate terminology, how submitting an offer on a house worked, what to expect at closing, and what to be financially prepared for during the process. He is the first realtor we have ever worked with, so I am not sure how he stacks up against others. He was patient and showed us many properties, did not pressure us into any hasty decisions, and had a friendly disposition. He genuinely seemed concerned about... read more

jwatts95's profile image
jwatts95 
9 years ago

We met Justin at a house that we were looking at. We liked his responsiveness, ability and willingness to answer all of our questions. His service was consistently good during the entire process of selling our home 

Business response:

Hi Jack and Kay - thank you so much for the positive review! - Justin Sheppard & Thomas Brown 

thehuntingbroker's profile image
thehuntingbroker 
9 years ago

I am an out of state buyer trying to purchase a house for my son who will be attendin UT. Brandon was patient with our lack of knowledge of the Austin real estate market and helped locate a house and negotiate a good price. Typically, this is where the agent sits back and waits for the deal to close. This deal became a nightmare dealing with the local lender, and Brandon stayed engaged right to the end. He negotiated multiple extensions with the seller and kept the deal alive. Without Brandon this purchase would not have bee... read more

heathermoonhansson's profile image
heathermoonhansson 
9 years ago

We were looking for our first home & Enrique helped us feel comfortable throughout the entire process! He is very knowledgable about Austin's market & helped us achieve our goals & dreams with the perfect house! 

zuser20151023144545416's profile image
zuser20151023144545416 
9 years ago

As a first-time homebuyer, I appreciated Brandon's approachable demeanor and open communication. I was able to call, text, or email him with a prompt response any time I had questions, day or night. Amazingly, this rapid response time and forthcoming information continued THROUGHOUT THE WEEK OF HIS WEDDING. That's right, I bought my house during the week that Brandon got married and he was still present every step of the way. That's dedication! I have been in my new property for just over a month and I couldn't be happier. 

jrgmommy's profile image
jrgmommy 
9 years ago

EXCELLENT! We met Enrique while requesting a viewing of a property via Trulia iPad application. I reached out ~5pm on a weekday, met again to look at our home and discuss ideas of working together on Saturday, and only after 1 week of reviewing dashboard listings he set up for us....I messaged ~9am on the following Saturday (that is only 1 week)...and in 1 day!!!! - we viewed our favorite listing twice, connected with a broker, completed and approved funding, and submitted a competitive offer by 6pm THAT VERY DAY! There was ... read more

jma1092's profile image
jma1092 
9 years ago

Lou was a pleasure to work with when we were buying a condo. He answered all of our questions with timeliness and knowledge (even on his vacation). Thus, the entire process went as smoothly as possible. I highly recommend him, not just for his expertise but his calm personality. I look forward to working with him in the future. 

Frequently asked questions about Ascend Group

How is Ascend Group rated?

Ascend Group has a 4.9 star rating with 2,148 reviews. 

When is Ascend Group open?

Ascend Group is open now. It is open 24/7.