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Ascentra Credit Union

4.4
  • Bettendorf, IA

About this business

Location details

2019 Grant St, Bettendorf, IA, 52722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.4878 reviews
Maria M.'s profile image
Maria M. 
2 years ago

Beau was very helpful! He took time to answer all my questions. Overall the process was quick and easy. 

Business response:

Thanks for letting us know that Beau was so helpful, Maria! We're so happy to hear that he was able to assist you with all your questions and make the process simple. Thank you for being a member and have a great day! 

Alice C.'s profile image
Alice C. 
2 years ago

Connor was very helpful in setting up the account. 

Business response:

We're glad Connor was able to help you, Alice! Thanks for being a member. Have a great day! 

Daniel B.'s profile image
Daniel B. 
2 years ago

I wasn't sure what to do about my compromised debit card. I was given great advice and a way to get out of town funds. 

Business response:

We're so glad we were able to help you in this situation, Daniel. Thank you for being a member! 

Alan C.'s profile image
Alan C. 
2 years ago

The folks at accentra are very kind and helpful. Everyone always has a smile and a very welcoming approach. It's a pleasant visit every time I need to visit. 

Business response:

We're glad to hear that you had a pleasant experience with us, Alan. Thank you for your kind words. Have a great day! 

Matthew H.'s profile image
Matthew H. 
2 years ago

Very professional service, treats their Members with respect. 

Business response:

Hi Matthew, we are glad that you have positive experiences with our staff! We look forward to continuing to serve you. Have a great day! 

Robert J.'s profile image
Robert J. 
2 years ago

I was in a hurry to get to work and I was short with the conversation but the Teller was understanding and very professional and pleasant. Thank you for your great service 

Business response:

We're so glad we were able to help you quickly, Robert! Thank you for being a member. Have a great day! 

Steven F.'s profile image
Steven F. 
2 years ago

I met with your branch manager to open new accounts, as I just move from Salt Lake City to the Quad Cities. I Banker with my credit union in SLC for years and have loved the experience . She is fantastic and incredibly personable and knowledgeable . We look forward to a long and great relationship. We are still keeping our accounts with UFirst Credit Union in Salt Lake , and will move funds between the two entities. I wish a branch would be a bit closer to my home, but that is OK. Steven B. Feder 

Business response:

Hi Steven, thank you so much for sharing your experience with us! We are glad you had a smooth process opening your new accounts. We look forward to serving you. Thank you for choosing Ascentra! 

Linda M.'s profile image
Linda M. 
2 years ago

Friendly customer service 

Business response:

Thank you so much, Linda! We're glad we could provide a positive experience. Have a great day! 

Brooke S.'s profile image
Brooke S. 
2 years ago

Great service always! Love the tellers in Clinton! 

Business response:

We do, too, Brooke! We are very proud to have such great staff on the front-line. Thank you for being a member! 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.4 star rating with 878 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.