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Ascentra Credit Union

4.5
  • Bettendorf, IA

About this business

Location details

2019 Grant St, Bettendorf, IA, 52722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.51,813 reviews
Raquel Santiago R.'s profile image
Raquel Santiago R. 
a year ago

Excellent, thanks for everything 

Business response:

We appreciate your kind words, Raquel. Thank you for choosing Ascentra Credit Union. Have a great day! 

Trisha F.'s profile image
Trisha F. 
a year ago

I had a fantastic service opening my account. 

Business response:

We're so glad to hear that, Trisha! Member service is a top priority for us. Thanks for opening an account and have a great day! 

Katherine H.'s profile image
Katherine H. 
a year ago

Very helpful. Explained all services completely. Was able to sign up quickly. Love that I can use a credit card and pay for it online under my bank account. Like that they are insured, unlike other Banks that have stopped doing this like Wells Fargo. 

Business response:

We are thrilled to hear about your positive experience with us, Katherine! We take pride in providing excellent service and keeping our financial services convenient for our members. Thank you for choosing Ascentra! Have a great day. 

Candace N.'s profile image
Candace N. 
a year ago

Husband and I both walked in together, had 2 tellers ready and available to accommodate both of us in a friendly and efficient way. We appreciate the staff at 3rd and Division! 

Business response:

Thanks for your feedback, Candace! We're happy to hear that you had a great experience with our team. We look forward to serving you again. Have a great day! 

Robert R.'s profile image
Robert R. 
a year ago

Prompt service 

Business response:

Thanks for the good words, Robert! We're happy to hear that you got prompt service from our team. We appreciate your support and can't wait to help you again in the future. 

Faith D.'s profile image
Faith D. 
a year ago

Always helpful, the team at the Davenport Branch on W 3rd. Carrie H is a great branch manager very kind to her customers and her team! 

Business response:

Hi Faith, thank you for your comments, we really appreciate Carrie and her team too. We will make sure to pass along your review to them. 

Walter Viana F.'s profile image
Walter Viana F. 
a year ago

Excelente atención 

Jeffery H.'s profile image
Jeffery H. 
a year ago

I'm always treated nice and all of the employees are so friendly. If we have a concern it's resolved as quickly as possible. They are very quick to get ahold of us if there is a fraudulent attempt on our account. What more can I say their great. We're members of the Muscatine Ascentra. 

Lori P.'s profile image
Lori P. 
2 years ago

Great customer service 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.5 star rating with 1,813 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open at 9:00 a.m.