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Ascentra Drive-Up & Mortgage Center

4.7

About this business

Location details

1116 S 14th St, Clinton, IA, 52732, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
Sat09:00 a.m. to 12:00 p.m.
SunClosed
4.7121 reviews
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DAVID K.'s profile image
DAVID K. 
4 years ago

First guy rude. Second lady hard to understand her type of English and she hung up on me last two women were fantastic 

Business response:

Hi David. Thanks for the feedback! We strive to always give our members the best service possible, so we will be following up with your branch to learn more about this interaction. Have a great day!  

RICHARD H.'s profile image
RICHARD H. 
4 years ago

Ascentra has always provided me excellent service. 

Business response:

Thanks for leaving us a review, Richard! 

AUSTIN B.'s profile image
AUSTIN B. 
4 years ago

Amazing i iove u guy's 

Business response:

Aw, thanks Austin! 

Pamela F.'s profile image
Pamela F. 
a year ago

Well I got hacked again with my credit card again 

Business response:

Hi Pamela, thank you for letting us know about this event. We would like to learn more about this situation. Please reach out to us at 563-355-0152 and we will assist you. Thank you for being a member. 

Stephen M.'s profile image
Stephen M. 
a year ago

If you would like me to give less stars, make me write a comment at the end of the survey. 

Business response:

Hi Stephen, thank you for your five star rating! Have a great day. 

Charline L.'s profile image
Charline L. 
2 years ago

I applied for a $20,000 home equity loan, thought since I owned my home I wouldn't have a problem. Your site says even if you have crappy credit there was still a chance to be approved. The $$ would've came out of my checking acct. Don't getting repaid NOT an issue. However it seems you HAVE to have PERFECT CREDIT in order to secure a loan if any kind. 😢 

REBECCA B.'s profile image
REBECCA B. 
4 years ago

When I view my Ascentra Credit card on the app I can't read the amount charged for previous purchases. I can read pending amounts. When will this be fixed? 

VANESSA C.'s profile image
VANESSA C. 
4 years ago

Very unprofessional happy I got rid of my car and go threw somewhere else to pay my for my new car was nothing but a headache 

Business response:

Hi Vanessa, I'm sorry to hear about this. I will make sure to forward your experience onto management.  

STACIE F.'s profile image
STACIE F. 
4 years ago

Thumbs down. 

Frequently asked questions about Ascentra Drive-Up & Mortgage Center

How is Ascentra Drive-Up & Mortgage Center rated?

Ascentra Drive-Up & Mortgage Center has a 4.7 star rating with 121 reviews. 

When is Ascentra Drive-Up & Mortgage Center open?

Ascentra Drive-Up & Mortgage Center is closed now. It will open at 9:00 a.m.