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Ashoo Khanuja DDS MD
- Oral Surgeons
- Independence, OH
About this business
Location details
6701 Rockside Rd, #209, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 3:00 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Khanuja and her staff are awesome, I needed two teeth etracted, and the procedure was explained very well, Dr. Khanuja and staff are very caring and take pride in there work. I needed a follow up appointment and they went out of there way to fit me in at the end of there day. GREAT JOB Thanks
Dr Khanuja and her staff are amazing. I have twins that both had their wisdom teeth removed on the same day. Their attention to care and concern for the patient is outstanding! I would definitely recommend her and the outstanding staff to anyone!!!
Dr. Khanuja reached out to me and has resolved the dispute, to my complete satisfaction. I appreciate her follow-up and willingness to do the right thing for a patient. Dr. Khanuja is very personable. I was waiting for a refund . However, Dr. Khanuja has completely resolved the issue. She has treated me, my daughter and son-in -law.
Dr. Khanuja reached out to me and has resolved the dispute, to my complete satisfaction. I appreciate her follow-up and willingness to do the right thing for a patient. Dr. Khanuja is very personable. Her office staff is horrible. I am waiting seven months for a refund. They say it is the insurance company, but they ignore the insurance co. phone calls and my phone calls. Not even Dr. K gets back to me when she promises. My insurance co. contacted the office 6 times & was ignored. I contacted the office 8 times with no respo... read more
Dr. Khanuja is very personable. Her office staff is horrible. I am waiting seven months for a refund. They say it is the insurance company, but they ignore the insurance co. phone calls and my phone calls. Not even Dr. K gets back to me when she promises. My insurance co. contacted the office 6 times & was ignored. I contacted the office 8 times with no response. What a shame that such a talented surgeon will jeopardize her practice by allowing this nonsense from her staff. She has treated me, my daughter and son-in -law. Go... read more
I went to this office for a consult, I was told I had to pay 490 that day and 500 to schedule the appointment. I was not given any real guidance regarding the extractions and was told I had to have two teeth removed for anesthesia. I was also told that I would be reimbursed after insurance paid their portion. Insurance paid, I’ve called multiple times and I’m always assured I will get a return call that day from billing and I never do. Amazing I have to pay but to be reimbursed is such a hassle! I am not having the surgery h... read more
Business response:
We apologize for any miscommunication at our office during your consultation appointment. We would be happy to discuss any further questions pertaining to your insurance so we can clarify this issue. We are glad your reimbursement was handled as well.
Dr. Kanuja was great. My procedure had billing discrepancies that the office staff corrected. However my daughter had a procedure 2 years ago which we paid for 2 years ago. We heard nothing for 2 years. Why would we? The procedure was completed as were the payments. Now 2 years later I receive a bill for $1,500. I call the office and always get the voicemail. No one returns my calls. I have my bank receipts with the payments. They will not resolve this bill which is 100% an error on their part and in their system. I don’t kn... read more
Business response:
We are working on this issue. Unfortunately the insurances staff are working remotely and are demanding more information so there is a significant delay that we and many others are facing, especially since covid. Please contact our office with any further questions.
Waited over an hour to see Doctor, AGAIN, as this was our 2nd appointment but decided to give her a second chance. Bad decision. After 70 minutes I went to the front desk to see how much more time we had to wait and we find out the Dr was in surgery! The desk employee then went and got the Dr who stepped in to the hallway and said "social distancing" was slowing them down.....No, you over book like you did a year ago when we saw you before covid And there was another pt in room next to us waiting too! I dont get this herd th... read more
Business response:
We apologize for your wait time. We have always provided the safest practices to ensure infection control in our office. When we schedule, we include the time it takes for our assistants to take vitals, notes and x-rays. We will take this into consideration as we schedule our patients in the future. Thank you for your feedback!
overpriced and waited for an hour to see the doctor.
Business response:
We apologize for your wait time. We have always provided the safest practices to ensure infection control in our office. During the pandemic we have increased safety precautions which also have increased wait time. We will take this in to consideration as we schedule our patients in the future. Thank you for your feedback!
Frequently asked questions about Ashoo Khanuja DDS MD
How is Ashoo Khanuja DDS MD rated?
Ashoo Khanuja DDS MD has a 4.3 star rating with 125 reviews.
When is Ashoo Khanuja DDS MD open?
Ashoo Khanuja DDS MD is closed now. It will open at 8:30 a.m.