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Aspen Dental - Concord, NC

4.3
  • Concord, NC

About this business

Location details

1421 Concord Pkwy N STE 10, Concord, NC, 28025, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue07:30 a.m. to 6:00 p.m.
Wed07:30 a.m. to 6:00 p.m.
Thu07:30 a.m. to 6:00 p.m.
Fri07:30 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.3635 reviews
Shelia Jones Passmore's profile image
Shelia Jones Passmore 
recommend  Recommended
4 years ago

they met me at the door with big smiles. they took care of all my needs. we’re the nicest people i have met at any dentist office before. fixed me right up with what i needed. We laughed and they made me feel right at ease. i have always been nervous at a dentist but not them they were great. also they helped reduce my bill by over a 1,000 dollars. how much more helpful can an office be. i would recommend them to anyone 

Business response:

Thank you, Sheila, for saying you will recommend us. This is the highest form of appreciation, from our patients, that we receive! We take patient satisfaction very seriously, thanks again. - Cindy, ADMI 

Christine M Rock's profile image
Christine M Rock 
recommend  Recommended
4 years ago

They fix their mistakes. 

Business response:

I'm happy to hear that, Christine. Thanks for sharing! - Cindy, ADMI  

Chris G Harper's profile image
Chris G Harper 
recommend  Recommended
4 years ago

Had a good experience everyone was kind, listened to me, prescribe me the right meds and gave great advice for managing with my pain until my next appointment, they were very patient with me and pointed me in the best direction on how to tackle expenses of my current and future treatments, definitely worth the drive from Winston to Concord. 

Business response:

I'm so glad that the team was able to accommodate you, Chris. Thanks for sharing that it was a positive experience! - Cindy, ADMI  

Gail N Ronnie Hill's profile image
Gail N Ronnie Hill 
recommend  Recommended
4 years ago

Everyone was very nice and helpful to me , I appreciate it very much. 

Business response:

It makes me so happy to hear that, Gail. I'm glad you feel at ease with the team, and I hope that you continue to have positive experiences. - Michelle, ADMI  

Penny Watts's profile image
Penny Watts 
recommend  Recommended
4 years ago

They are very nice and don't keep you waiting 

Business response:

I'm happy to hear that, Penny. Thanks for sharing! - Michelle, A 

Jody Soldevila's profile image
Jody Soldevila 
3 years ago

lack of communication cant reach staff when you need to the computers are slow the oral surgeon isnt in contact with the dentist at the same office i as a patient was very dissapointed in lack of comunication they are really good at charging you for services you dont receive you call the emergency number twice and didnt receive a response to get pain medicine after painful extractions then unless you ask you dont get receipts or plan of continued care and the office where i had surgery was awful nothing to relax you the ... read more

Business response:

This is not the experience we want for our patients, Jody. I'm sorry for any inconvenience, and I've passed your concerns along. I also encourage you to connect with the Customer Service Team about this: 1-866-767-0890. – Mitch, ADMI 

Rickey Honeycutt's profile image
Rickey Honeycutt 
4 years ago

any time some lies to me I don't trust anymore .one person says one thing and you do something else. you already have my money so I will finish with you and hope I get what I paid for. 

Business response:

I'm sorry you didn't have a positive experience, Rickey. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI  

Brad Halton's profile image
Brad Halton 
recommend  Recommended
4 years ago

Aspen dental is a joke the worst care ever, do not go there I spent about ten thousand dollars and now they have told me I can never use them again anywhere in the us because I complained about there service go somewhere else! 

Frequently asked questions about Aspen Dental - Concord, NC

How is Aspen Dental - Concord, NC rated?

Aspen Dental - Concord, NC has a 4.3 star rating with 635 reviews. 

When is Aspen Dental - Concord, NC open?

Aspen Dental - Concord, NC is open now. It will close at 6:00 p.m.