Aspen Dental - Destin, FL's cover image

This profile has been claimed by the business owner or representative.

Aspen Dental - Destin, FL

4.4

About this business

Location details

1012 Highway 98 East, STE 100, Destin, FL, 32541, United States

Get directions
WeekdayScheduleStatus
Mon07:00 a.m. to 3:30 p.m.
Tue07:00 a.m. to 12:00 p.m.
Wed07:00 a.m. to 3:30 p.m.
Thu07:00 a.m. to 3:30 p.m.
FriClosed
SatClosed
SunClosed
4.4515 reviews
Nikita S.'s profile image
Nikita S. 
rating
3 years ago

These people are frauds and have issues with billing their patients, follow along to read what has happened to me and read other 1-star reviews, as they suggest similar experiences. What happened was I got caught by the convenience provided by them in offering an opportunity to schedule a 1st appointment with them not far out compared to other local clinics that only offer months in advance -- this is how I ended up being with them, and that's how many local people end up trapped with them. What they then started doing is... read more

Business response:

I'm so sorry to hear about the trouble you're having. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-866-767-0890. - Dawn, ADMI 

Tina F.'s profile image
Tina F. 
rating
3 years ago

I had reviewed this establishment when Dr. Rodriguez was here and just want to notate that he nor his lovely staff are no longer there. There's a new dentist who is the opposite of Dr. Rodriguez. The office manager named Michael Clark has made it virtually impossible for me to get my records. I had to call incessantly for three weeks. He's an unprofessional and unkind bully who has no business working in the customer service field. I would highly recommend not visiting this establishment if you don't want a load of heada... read more

Business response:

Hi Tina, I'm sorry that you didn't have a positive experience. I encourage you to let me and the Patient Satisfaction team know about the experience you had with the staff so we can help address concerns. You can reach us directly at 1-866-767-0890. – Dawn,ADMI 

Lou K.'s profile image
Lou K. 
rating
3 years ago

They scheduled you for an appointment but then make you wait. For consultation appointment was scheduled for 8:30 am. Once I arrived the required 15 minutes earlier than my appointment I filled out paperwork then was taken back to room at which time I had X-rays then the wait began for the hygienist consult which took less than 10 minutes then the long wait for dentist consultation which lasted less than 15 minutes however the wait time I was there for over 2 hours. I will being giving you a call. 

Business response:

Hi Lou, I'm sorry that you didn’t have a positive experience. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI 

Austin O.'s profile image
Austin O. 
rating
3 years ago

This Aspen Dental Office tells you a cost and then charges another BEWARE?? Always get the cost in writing. Refuse to pay the additional charges. It became very expensive and I was lied to many times. Don't trust that they will do the right thing. It's all about the money. Please compare other dentist office prices. They charged $1300.00 for a 40 minute cleaning. I was owed a credit and had to get the credit card company involved to get the credit. 

Business response:

I'm really sorry for any trouble you're having, Austin. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI 

Frequently asked questions about Aspen Dental - Destin, FL

How is Aspen Dental - Destin, FL rated?

Aspen Dental - Destin, FL has a 4.4 star rating with 515 reviews. 

When is Aspen Dental - Destin, FL open?

Aspen Dental - Destin, FL is closed now. It will open tomorrow at 7:00 a.m.