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Aspen Dental - Evans, GA

4.2
  • Evans, GA

About this business

Location details

4429 Washington Rd, Evans, GA, 30809, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
4.2872 reviews
Carol Pugh's profile image
Carol Pugh 
4 years ago

They charge way too much. 

Business response:

I'm so sorry, Carol, the team and I would be happy to help with billing concerns. Please reach out to us directly at 1-866-767-0890. - Cindy, ADMI 

Kimberly G. Evans's profile image
Kimberly G. Evans 
6 years ago

I began having problems with my teeth after having a filling performed here in January 2018. At my follow up in June, I told the hygienist it had not resolved. I explained that it had nothing to do with hot, cold, or air. The dentist did not examine me after my cleaning, but instead told the hygienist to have me use a toothpaste for sensitivity which I was subsequently charged without being told upfront. I had paid my fees for the cleaning prior to being seen so at no time was I informed that I would have to incur additional... read more

Lan Vo's profile image
Lan Vo 
6 years ago

Super rude and racial discrimination customer services. Do NOT let those 5-star rating misleading you. 

Business response:

I am sorry to hear this Lan. If you would like to discuss further, please call me at (315) 454-6000 ext. 201526 I will be happy to speak with you. — Kelly, ADMI 

Karen McCall's profile image
Karen McCall 
7 years ago

Getting an appointment was fast and easy. The staff was pleasant... Not all professional, but pleasant. I had a thorough examination by the hygienist and was recommended to have a "deep cleaning" as her analysis showed 4's and some 5's in regards to spacing between tooth and gum. They were also pushing a teeth whitening process heavily. (My teeth are almost pure white.) I was skeptical at that point. They then said they had time to do all this - right now. Well, I was only expecting an exam and after they showed me the $2,00... read more

Alise Rachell's profile image
Alise Rachell 
7 years ago

Very nice staff and Dr.Bookout and his team were amazing with the exception of the hygienists Tina she was very rough and moved way too fast(left my gums really inflamed and tender for 2 days after what was supposed to be a basic teeth cleaning). The billing department is very deceptive which caused me to be mislead on what I was paying for with no explanation until I came back questioning my charges but management was very understanding and refunded me no problem. First time visiting Billing needs to make sure the patient k... read more

Business response:

I am sorry to hear this, Alise. I am glad it was corrected for you! Thank you for the feedback. Thank you. -- Kelsey, ADMI 

Claudio Rivera's profile image
Claudio Rivera 
7 years ago

Do the right thing for Mike May. 

Van Wagner's profile image
Van Wagner 
7 years ago

Four times now I have tried to get my bill straight with this place, and each time was told not to worry about paying it, and that they would look into why they charged me over $290 above what was agreed on. I paid 60% up front and then at the conclusion of each service and was told each time that I was current. Since January now I continue to get past due bills in the mail, and today get a threatening letter that I am being turned over to an attorney or collection agency for money I NEVER AGREED TO PAY FROM THE BEGININNG!! ... read more

Business response:

Hi Van, I'm so sorry you did not have a positive experience. I will certainly pass this information along to the staff, so they can address your concerns. If you would like to discuss further, please call me at (315) 454-6000 extension 201791 I will be happy to speak with you. Tammy ADMI 

Alecia Lancione's profile image
Alecia Lancione 
7 years ago

This office is awful.. 1st mis-diagnosis me and my husband with with gum disease and next they will not give us our xray on a disk or email to our new dentsist.. 

Ryan James's profile image
Ryan James 
7 years ago

Prepare to spend several hours on Saturday appointments, even for routine check ups and exams. Staff is super friendly but undermanned. They told me they would call me to schedule follow up appointments that was three weeks ago. Reached out to customer service via email, no response. 

Business response:

Hi Ryan, I am sorry to hear this, thank you for the information and your feedback. I will certainly pass this information along to the staff, so they can address your concerns. — Kelly, ADMI 

Frequently asked questions about Aspen Dental - Evans, GA

How is Aspen Dental - Evans, GA rated?

Aspen Dental - Evans, GA has a 4.2 star rating with 872 reviews. 

When is Aspen Dental - Evans, GA open?

Aspen Dental - Evans, GA is open now. It will close at 5:00 p.m.