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Aspen Dental - Holland, MI

4.2
  • Holland, MI

About this business

Location details

3351 West Shore Drive STE 20, Holland, MI, 49424, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.2771 reviews
Theo Robert's profile image
Theo Robert 
7 years ago

To all those people that say crap like "I've been going there for years and I have not had a bad experience, I don't know what these people are complaining about" please shut you pie hole! Just because you didn't recognize that you were screwed with no Vaseline, listen to the legitimate complaints from others and your happy self may learn how you were screwed. I signed up as a new patient yesterday o. 5/29/2018. After my x-rays and consultation, I was told that I needed a scaling. The cost was $3,563. I told them that was ri... read more

Business response:

I am sorry you did not have a positive experience. If you would like to discuss further, please call me at (315) 454-6000 extension 201791. I will be happy to speak with you. Tammy ADMI 

Rodney Postma's profile image
Rodney Postma 
7 years ago

Totally coerced my grandfather into a "dental fix", they lured him in until they got his payment. On his final visit "permanent" fix that he was lead to believe was included was not they covienently forgot to mention his upwards of 4000 dollars was not the total cost. I Can post pictures of the bogus contract and receipts, they took advantage of an elderly man and they should be ashamed. 

Business response:

Hi Rodney, I'm so sorry to hear this. I would appreciate the chance to help with these concerns. Please reach out to me at (315) 454-6000 extension 201791. Tammy ADMI 

Kourtney Ellens's profile image
Kourtney Ellens 
7 years ago

Absolutely horrible place from being lied to multiple times by the dental assistant that the "hygienist is literally right behind me to come check on you," to having to smell the next patient's lingering cigarette smoke in the exam room, to dealing with idiots who don't know how to bill your insurance to being surprised when they have a "no surprises gaurantee." This place is a joke on a good day. A year plus later and my husband is still getting bills for the 3 visits he had there for repair work, after he has paid everythi... read more

Business response:

Hi Kourtney, Julie, and Kevin – I'm so sorry you haven't had a positive experience. I have passed your messages along to our Patient Satisfaction team, but I encourage you to call them as well: 1-866-273-8606. - Emily, ADMI 

Jessica Chavez's profile image
Jessica Chavez 
7 years ago

My appointment was at 11:15 I'm the only one in the lobby it's 11:40 n I'm still sitting here � 

Business response:

I'm so sorry to hear that, Jessica. I encourage you to let our Patient Satisfaction team know about the experience you had so they can help address concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI 

Pattie Vandling's profile image
Pattie Vandling 
8 years ago

I wish I could give zero stars! 45 min after Appt time still waiting... Then I'm told I need an exam and xrays when I was there for a repair for my partial!!!! Alllllll about $$$$$ need to be investigated for fraud!! Needless to say, I walked out, lost 2 hours from work, got nothing done!!!!! Don't waste your time! 

Ann Branigan's profile image
Ann Branigan 
recommend  Recommended
8 years ago

Aspen dental does a superior job in helping their patients. 

Julie VanDyke's profile image
Julie VanDyke 
8 years ago

This place is an absolute joke!! I came here because my insurance changed and this was the only place in my area that my insurance is covered. I have been to my current dentist for years and have been told I have been taking excellent care of my teeth. I come here for my initial exam, to be told I need to have over $2000 of periodontal cleaning not covered by insurance company. I told them I would like to pass at this time and just get my normal cleaning I was due for. I was told no, that they will not under treat me, and wh... read more

Carol Nykerk's profile image
Carol Nykerk 
8 years ago

This place will only provide service if you have cash or insurance.. regardless of how necessary one needs treatment 

Kenneth Bryan's profile image
Kenneth Bryan 
8 years ago

Frequently asked questions about Aspen Dental - Holland, MI

How is Aspen Dental - Holland, MI rated?

Aspen Dental - Holland, MI has a 4.2 star rating with 771 reviews. 

When is Aspen Dental - Holland, MI open?

Aspen Dental - Holland, MI is closed now. It will open on Monday at 8:00 a.m.