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Aspen Dental - Jacksonville, FL (Shoppes at Southside)

4.7

About this business

Location details

9920 Southside Blvd., Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:00 p.m.
Wed07:30 a.m. to 2:00 p.m.
Thu07:30 a.m. to 5:00 p.m.
Fri07:30 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.7594 reviews
Armelyn G.'s profile image
Armelyn G. 
rating
2 weeks ago

They are great, my treatment cost $10,000 but the lady found me a discount so now it's $4,023 this Dental place is very reliable and everyone is approachable, they are the dental place that I most trust. 

Arealmccoyarthur M.'s profile image
Arealmccoyarthur M. 
rating
9 months ago

melaki I may be spelling his name wrong But he took Grest care of me He explained everything as he was doing it I now have a beautiful smile A pen is a very good place to go and have your teeth worked on Everyone seems to really care thank you Melaki @ Aspen Dental southside Florida office Arthur J. McCoy Happy customer . 

Bpr1717 ..'s profile image
Bpr1717 .. 
rating
a year ago

I would like to leave a positive review for their hygienist. She did an incredible job and made the whole experience as painless as possible and was very comforting and accepting despite my terrible dental hygiene practices. 

Joe S.'s profile image
Joe S. 
rating
a year ago

Ariana Bargiel was very helpful and caring. She took care of me in timely fashion and make sure all my questions were answered. Dr Wileur was excellent and very knowledgeable. I recommend Aspen Dental on SouthSide Boulevard to anyone looking for dental help. 

Chayse C.'s profile image
Chayse C. 
rating
a year ago

Dr. Wilbur is amazing, always very caring and understanding. Sandra my hygienist for today was the same. I wouldn't be here if not for Dr. Wilbur, but I assure you this is a great location. Just speak your concerns and they'll have an answer for you. 

Business response:

We’re so happy the team has taken great care of you, Chayse. Thanks for sharing your experience! 

Forrest N.'s profile image
Forrest N. 
rating
a year ago

My smile looks and feels better than it did over a decade ago. Impressively, the out-of-pocket expenses were 20% of other dentists' quotes. Dr. Suzanne successfully maintained my full molar occlusion, a feat other dentists claimed was impossible. The most significant expense in my treatment plan is the Motto aligners, yet even with this included, the total cost remains under a third of the next best quote I received. I'm genuinely grateful for Dr. Suzanne and her team's expertise, honesty, and exceptional care. They truly ar... read more

Business response:

This is truly wonderful to hear, Forrest. I'm so happy the Jacksonville team has taken exceptional care of you throughout your experience! - Krista 

James M.'s profile image
James M. 
rating
3 years ago

The staff is friendly and the appointments are easy to schedule/reschedule. The hygienist was gentle, thorough, and quick during my cleaning. Thank you all! 

Business response:

I'm glad your overall experience has been positive with the Aspen Dental team in Jacksonville, James. Thank you for sharing your appreciation! - Krista, ADMI 

Daniel L.'s profile image
Daniel L. 
rating
2 years ago

Don't waste your time. You verbally schedule and appointment and if you don't respond to their text to confirm, then they give it away to someone else without notifying you it's been rescheduled. I literally got a text the night before that I had an appointment for a cleaning at 2pm. Why are you sending me reminders? Stupid system and a waste of my time. I'll find another dentist that respects my personal life and work schedule. I was going to have my wife come here, but we'll find somewhere else to go. Good Bye 

Business response:

I’m really sorry to hear that and can understand your frustrations, Daniel. I really appreciate you for taking a moment to share your feedback. I'm sorry that you didn't have a positive experience. I wanted to let you know that I have read your review and will address concerns with the team in Jacksonville with an eye to improving experiences for others. Thank you! Dawn- 

Natalie J.'s profile image
Natalie J. 
rating
3 years ago

The hygienist was extremely rude. All she did was talk negatively about my teeth. I left there feeling like I should never smile at someone again. I've never had someone knock my self-esteem so low. Prices were ridiculous. Tried to make me buy an expensive electric tooth brush when I said I didn't want one. Wouldn't even give me a basic clean like I asked because "that's not what they recommend" 

Business response:

I'm truly sorry to hear this, Natalie. I encourage you to let the Customer Service team know about your experience with the staff, so they can address your concerns directly with the office: 1-866-767-0890. - Krista, ADMI 

Frequently asked questions about Aspen Dental - Jacksonville, FL (Shoppes at Southside)

How is Aspen Dental - Jacksonville, FL (Shoppes at Southside) rated?

Aspen Dental - Jacksonville, FL (Shoppes at Southside) has a 4.7 star rating with 594 reviews. 

When is Aspen Dental - Jacksonville, FL (Shoppes at Southside) open?

Aspen Dental - Jacksonville, FL (Shoppes at Southside) is closed now. It will open tomorrow at 7:30 a.m.