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Aspen Dental - Murray, KY
- Murray, KY
About this business
Location details
509 N 12th Street STE B, Murray, KY, 42071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedEveryone was courteous and helpful. They were upfront about services and cost.
Business response:
I'm happy to hear that, Deborah. Thanks for sharing! - Cindy, ADMI
RecommendedLiterally the best dental experience I have ever had! All of the staff are great! They explain everything in terms you can understand. They got me right in to take care of the pain I was having! I would recommend anyone to this facility that would want a smooth experience at a dental office and not a scary one! I have been terrified of the dentist office my entire life and they were a straight game changer!
Business response:
I'm happy to hear that, Taylor. It’s great that you felt at ease with the team, and I hope that you continue to have 5-star experiences. - Cindy, ADMI
Recommendedexpertise and professionalism not to great with x-rays
Business response:
We appreciate your feedback. Thank you for taking a moment to let us know about the experience you had during your visit. - Michelle, ADMI
Just got another phone call from a rude person at Aspen Dental in Murry, Ky. After I made appointments with them and inquired if they accepted Wellcare Medicare Insurance I was told today that they did not honor it. Then I was told our appointment were canceled. I find that they are rude and if they had answered my questions if they covered medicare insurance during our first phone call, I would not be upset about todays call. Guess Seniors do not count as valued guests.
Business response:
I'm really sorry to hear that, Barbara. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI
The price is outrageous. I am 86 years old. I had a tooth to break off. I have already been there twice and still have a tooth broken!!!
Business response:
I’m sorry your experience didn’t live up to expectations, Doreen. Aspen Dental practices do try to ensure their prices meet or beat market prices. If you would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the Customer Service team would still be happy to try to help: 1-866-767-0890. - Krista, ADMI
They canceled my appointment day of, one hour before my appointment. Took the day off work for this appointment, and cannot miss again for another 1-2 months. You’d think they would give you more notice. Will never try to go here again. Probably for the best considering everyone tells me it’s 2-3 times more expensive than all the other local offices.
Business response:
I'm sorry for the trouble, Rachel. The Customer Service Team would appreciate the opportunity to learn more about your experience, and address these concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
WARNING FOR COLLEGE KIDS AND PEOPLE IN THEIR EARLY 20s I went in for a first time visit and it was an overall awful experience. Waited over two hours…only to find out that I could not get my teeth cleaned because it was a first-time visit. Then, they tried to price gouge me. They recommended getting multiple treatments over the next year for a “serious case of gum disease” and told me I had a cavity. They gave me an estimate and the work would be $2,000, including a $135 electric toothbrush they tried to slap on the bill. ... read more
Business response:
I'm sorry it wasn't the experience you anticipated, Cameron. Aspen Dental pledges to keep pricing as low as possible. The Customer Service Team would appreciate the opportunity to learn more and address your concerns directly with the office: 1-866-767-0890. – Mitch, ADMI
RecommendedDONT RECOMMEND! READ! August 2021, I finally made the choice to visit Aspen Dental in Murray Ky, for dentures. To feel better, and look better for myself. I am in the middle of building my house, so didn't want to use Care Credit. The office manager said, no problem! 1000 dollars, down and I could make payments "in house". Excited, and ready to turn page on a new chapter, I paid, and a week later, had my teeth pulled, and fitted with dentures, that instantly was WAY WAY to big, and Bottom NEVER FIT! knowing it's a long ... read more
Business response:
I am so sorry Dana; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Not happy at all with my experience at aspen. Thy are not worried about the patients needs but about money
Business response:
I'm sorry you didn't have a positive experience, Roger. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Frequently asked questions about Aspen Dental - Murray, KY
How is Aspen Dental - Murray, KY rated?
Aspen Dental - Murray, KY has a 4.3 star rating with 588 reviews.
When is Aspen Dental - Murray, KY open?
Aspen Dental - Murray, KY is closed now. It will open on Monday at 7:00 a.m.