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3101 Oak Grove Rd STE 6, Poplar Bluff, MO, 63901, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 07:30 a.m. to 5:30 p.m. | |
Tue | 07:30 a.m. to 5:30 p.m. | |
Wed | 07:30 a.m. to 5:30 p.m. | |
Thu | 07:30 a.m. to 5:30 p.m. | |
Fri | 08:00 a.m. to 1:00 p.m. | |
Sat | 08:00 a.m. to 3:00 p.m. | |
Sun | Closed |
We are not against Aspen dental Drs at all. They all treated me well..But everytime I went in they would need 500.00 before I could even be seen. I was never given a print out of billing. I asked for one but all I got was a copy of payments made. They need to explain to people what they are being charged
Business response:
I’m really sorry to hear that and can understand your frustrations, Jackie. My team and I would appreciate the opportunity to speak with you in order to learn more about your experience and see what we can do to assist. Please call us at 1-866-767-0890. We look forward to speaking with you. – Garlen, ADMI
Would NOT recommend Aspen to new/current patients or anyone who wants to work here. Overall worst experience dental care wise and employee wise.
Business response:
I'm sorry that your experience didn't live up to expectations, Cali. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Garlen, ADMI
This has to be the worst dentistry I’ve ever been too. I walked in, as the sign says walk ins welcome, and was treated horrible. Very rude receptionists, and they could have cared less about me being there. I went there because I was told emergencies and walk ins were welcome. Not sure what they consider emergencies, but I have a broken tooth that is infected. Terrible business in my opinion.
Business response:
I am so sorry to hear this and completely understand your frustration, Cody. Thank you for letting us know about your experience so that we can continue to improve our patient experience. – Garlen, ADMI
Aspen Dental is the worst at treatment of their patients. My son may die due to taking to long to get antibiotics for infection. Two trips to local emergency room and now a hospitalization. Made him wait 3 days to see her after I explained all of his symptoms. He has a mass on the side of his neck and is growing. Instead of taking care of this mess herself she told us to go to the ER because they we’re better equipped To help him with this problem. Thanks Aspen dental for putting my sons life in danger due to because you di... read more
Worst ever! Pain same teeth as going in after over 10 thousand dollars. They also charge you for a first visit every time you go and double charge everything. The teeth I got capped chipped off within months and my partial is so thin I am afraid to eat
Business response:
This is not the experience we want for our patients, Yvonne. I'm sorry for any inconvenience, and I've passed your concerns along. I also encourage you to connect with the Customer Service Team about this: 1-866-767-0890. – Mitch, ADMI
4 hours waiting on tooth to be pulled
Business response:
I'm sorry to hear it wasn't a pleasant experience, Nancy. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
After several attempts to contact ended up in er. Went in to get too pulled doctor didn't even ask if on antibiotics. doctor was very rude about my removal
Business response:
I am so sorry Angela; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
They need to remove that big sign in their window that says "EMERGENCIES AND WALK-INS WELCOME". I have been turned away twice because they are "too busy".
Business response:
I'm sorry for the trouble, Brenda. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, Aspen Dental
the Dr. that was gonna pull my tooth wasn't even gonna give me antibiotics to get rid of infection before hand then when he finally did pull it he messed up the whole roof of my mouth an chipped the tooth Infront of it prying off of it to get the bad one out and then had to go back less than. week later to get the roof of my mouth fixed thank GOD it wasn't the same Dr. they may be cheap but that's what u get...
Business response:
I'm sorry to hear you didn't have a pleasant experience, Mark. I encourage you to connect with the Patient Satisfaction Team to discuss your visit in more detail: 1-866-767-0890. - Mitch, ADMI
Aspen Dental - Poplar Bluff, MO has a 4.1 star rating with 877 reviews.
Aspen Dental - Poplar Bluff, MO is closed now. It will open tomorrow at 8:00 a.m.