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Aspen Dental - Statesville, NC
- Statesville, NC
About this business
Location details
964 Glenway Dr, STE A, Statesville, NC, 28625, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI have never felt so good about a dentist. The staff is super friendly and caring. I now have a great smile thanks to Aspen Dental.
Business response:
I'm happy to hear that, Timothy. Thanks for sharing! - Dawn, ADMI
RecommendedIf I’m being honest I have neglected my dental needs for fear and anxiety of going to the dentist. After seeing an add on tv I sucked it up and made an appointment. From the min I walked in the door everyone went out of there way to make me feel comfortable and help me devise a plan that works both for my health and my pocketbook. They are great I would recommend them to anyone. If you have put it off like I did give them a call you want be sorry. Thanks.
Business response:
It makes me so happy to hear that, Derick. I'm glad you feel comfortable with the team, and I hope that you continue to have positive experiences. - Dawn, ADMI
I went to Aspen because they accepted my Medicare Advantage card. I only have $1000 to spend on the plan, and they made sure I knew it. No such thing as a senior discount at Aspen. They took my x-rays , and had a hygienist and Dr. come in to discuss my plan options. Very high for someone on a fixed income. So, I decided not to go through with the treatment. I asked how much for just a cleaning. They quoted over 1600 even with my insurance. When I left, they didn't ask for any payment. I got my EOB , and found that they char... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Douglas. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Heather, ADMI
My issue happened in Highpoint Nc but everyone gets a bad review. I have been waiting for a refund of $482 since July 19. The office never answers or returns calls. I have to call the 844 number. Their piece of mind promise is shit! According to management Janet They still haven’t even processed the refund they are basically stealing my money Don’t not use Aspen Dental sorry Stateville tell Highpoint to stop ripping off customers
Went there last October to get dentures still waiting on them went there today and they built the wrong dentures yeah they said they were sorry six months to get dentures from this place but they take your money in two minutes after you sign their care credit application at 29% interest
Business response:
I'm really sorry to hear this, Michael. I wanted to let you know that I did pass your feedback along to our Customer Service team so they could address concerns with the team in Statesville. If you would like to speak with them in the future, please let us know. Thank you. - Dawn, ADMI
They do not honor your appointments and will say you didn’t call to confirm. They are too busy to keep track of phone calls.
Business response:
I’m really sorry to hear that and can understand your frustrations,Casey. My team and I would appreciate the opportunity to speak with you in order to learn more about your experience and see what we can do to assist. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI
RecommendedVery professional any friendly.
Business response:
That's great to hear, Anita. Thank you for sharing! - Mitch, ADMI
Pushy sales of services, and not willing to do just the basics if you can't afford to do what they are proposing
Business response:
I'm really sorry to hear this, Donna. If you haven't called the Patient Satisfaction team yet, I encourage you to call them directly so they can learn more about your experience and refer to your care plan in order to address concerns: 1-866-767-0890. - Krista, ADMI
Frequently asked questions about Aspen Dental - Statesville, NC
How is Aspen Dental - Statesville, NC rated?
Aspen Dental - Statesville, NC has a 4.4 star rating with 634 reviews.
When is Aspen Dental - Statesville, NC open?
Aspen Dental - Statesville, NC is open now. It will close at 5:00 p.m.