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Aspen Dental - Stockbridge, GA

4.5

About this business

Location details

3515 Highway 138, Stockbridge, GA, 30281, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:30 p.m.
Tue08:00 a.m. to 5:30 p.m.
Wed08:00 a.m. to 5:30 p.m.
Thu08:00 a.m. to 5:30 p.m.
Fri08:00 a.m. to 1:00 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
4.51,044 reviews
Breana B.'s profile image
Breana B. 
rating
11 months ago

Extremely friendly, helpful and professional staff, the space was spotless, and I loved how they explained everything to you every step of the way regarding your service quality of care was top tier I would definitely recommend him be back. 

Sam B.'s profile image
Sam B. 
rating
3 years ago

They did a great job for me very professional and caring. Top notch equipment and knowlegeable staff. I'm glad I went there. 

Business response:

I'm so glad you enjoyed your time with the Aspen Dental team in Stockbridge, Sam. Thank you for sharing your experience! - Krista, ADMI 

Grabiel O.'s profile image
Grabiel O. 
rating
a day ago

1/5 - Extremely Unprofessional, Terrible Management, and Complete Disrespect for Patients' Time This was one of the worst experiences I have ever had at a dental office. I had a confirmed appointment at 1:00 PM, arrived on time, and ended up waiting nearly TWO HOURS without being seen. During that time, I watched multiple patients who arrived after me get called in while I was left sitting in the waiting room. Nobody bothered to provide an update, an explanation, or even acknowledge the unreasonable delay. When I finally ... read more

Alma B.'s profile image
Alma B. 
rating
2 weeks ago

I.This place was the worst.. they over medicated me to the point that I had to swallow the overflow sitting at the back of my throat. My stomach burned for a week. The lady cleaning my teeth had me so far broke back in the chair I almost chocked on the tartar she scaped from my teeth. The office manager ran me through an auction type form of payment starting at 10 thousand dollars for a bottom partial. This dentist made me two sets of unfunctional teeth. Then told me they couldn't help and to find another dentist all whil... read more

Business response:

Hi Alma, we appreciate you bringing this to our attention so we can address it. We shared your feedback with our greater team and are looking into this for you. Thank you for your patience in the meantime. 

TheJadedoll ..'s profile image
TheJadedoll .. 
rating
8 months ago

On Thursday, Jan 29, I called to make my appointment at the Stockbridge location because I had a toothache for the past two days that was only getting worse. I was told that they could accommodate me with an emergency appointment for the next day at 09:30. I arrived at 09:15 am so I could complete my paperwork. The woman at the desk was on the phone as I signed in and I sat down. About 50 minutes later she acknowledged me and gave me the tablet to complete the questionnaire. I didn't get called to the back until 11:50. The w... read more

Business response:

We’re very sorry for any frustration this has caused. We’ve connected with your local office, and they confirmed they were able to reach you. If you need any further assistance, please don’t hesitate to contact us again. -The Customer Service Team 

Mya N.'s profile image
Mya N. 
rating
9 months ago

The worst dentist they're just money hungry they don't actually care about their patients health. I spend 2500 and left in more pain than when I went in, Went back a second time for an "emergency" appointment and waited 2 hours just for them to tell me they can't do anything and give me more medicine, I went to baker road dental in Kennesaw got a same day appointment & the tooth that was broken removed the next day. 

Business response:

We’re sorry to hear that your experience didn’t meet expectations, but we’re glad you were able to receive care. If there’s anything we can do to support you moving forward, please don’t hesitate to reach out. -The Customer Service Team 

Juanita H.'s profile image
Juanita H. 
rating
11 months ago

After they take your money, they intimidate you to accept unacceptable dentures, (color, size especially fit). They never answer the phone, (Stockbridge location). If they do answer, you are placed on hold and then they hang up on you. You can never, ever, get an appointment to be fitted correctly. The employees ALL have attitudes and act as if you are interrupting their day. My dentures were a waste of $$$ and time. My dentures made me gag every time I tried to wear them. Not being able to take with someone, wearing the den... read more

Business response:

We’re very sorry to hear this, Juanita. Our team would welcome the opportunity to look into your experience further. Please give us a call at 1-844-296-0187 so we can work together to find a resolution. -The Customer Service Team 

Ciara J.'s profile image
Ciara J. 
rating
a year ago

0 stars if i could! I had to file a complaint with corporate because they NEVER answer the phone! I was scheduled for a root canal, and PAID, last month, no one never called to verify my appt. I called TWENTY times that day, no response! So I had to drive there, which is 30 MINS, to verify my appt because no one answers the phone! The manager rescheduled my appt for 04/11. I received two text messages on 04/10. One confirming my appt then the other at 5:30 (after they're CLOSED) saying to contact the location because they ne... read more

Business response:

We are really sorry to hear this and can understand your frustrations, Ciara. This is not the experience we want for our patients and we really appreciate you for taking a moment to share your feedback. We have read your review and will address your concerns with the team in Stockbridge, with an eye to improving patient experiences. -The Customer Service Team 

Antonio M.'s profile image
Antonio M. 
rating
a year ago

Please go somewhere else. I am warning you you do not want to come here My upper dentures snapped five times in the course of two months they have yet to be repaired and now I'm being told I will not get them back. All I have in my mouth of the lovers. This is just ridiculous. I hate this place. I can't say about all their locations, but the location that I went to is in Stockbridge on 138 one word to describe incompetent. 

Business response:

I'm sorry for any trouble you're having, Antonio. I will pass your message along to the team, so they can address concerns. - Sophia 

Frequently asked questions about Aspen Dental - Stockbridge, GA

How is Aspen Dental - Stockbridge, GA rated?

Aspen Dental - Stockbridge, GA has a 4.5 star rating with 1,044 reviews. 

When is Aspen Dental - Stockbridge, GA open?

Aspen Dental - Stockbridge, GA is closed now. It will open at 8:00 a.m.