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Aspen Dental - Tomball, TX
- Tomball, TX
About this business
Location details
27661 Tomball Parkway, Tomball, TX, 77375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:30 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 07:00 a.m. to 3:00 p.m. | |
| Thu | Closed | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a 4 tooth bridge in the last 6 months and now it's too painful to eat and there's ulcers around the bridge. There's a big gap between the gums and teeth. I'm a heart patient and now I have to deal with this. I regularly brush 2 to 3 times and water pic floss and under the bridge everytime.
Business response:
We’re very sorry to hear this, Elizabeth. Our team would welcome the opportunity to look into your experience further. Please give us a call at 1-844-296-0187 so we can work together to find a resolution. -The Customer Service Team
needed an appointment to repair fallen crown and I was told they only have next day appointments for new customers. since I am a customer the appointment is for one week away. ridiculous that they repeat customer like junk because all they want is new customers. they are after the money not the customer. shame on aspen I will never recommend again!!
Business response:
We are sorry for any trouble you're having, Roberto. Please reach out to our Customer Service team at 844-296-0187, so we can assist you. -The Customer Service Team
What a messed up business model. They offer discount cleanings and exams and then recommend dentures regardless of the condition of your teeth. I booked an appointment for exam and cleaning. Tech came in and said there was no need to clean as all of my teeth needed to be pulled and replaced with dentures. I passed and found a legit dentist. . .Quick repair to two back teeth and a cleaning, and I am good to go. These people are hacks. They could care less about their patients as they are only motivated by money. Don't ... read more
Business response:
Hi Janet, I’m sorry your first visit didn’t live up to expectations. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. – Sophia
Horrible customer service. Dentist was rude and walked out said he'd be back and never came back. Never got my problem solved.
Business response:
I'm sorry that you didn't have a positive experience, Aimee. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Michelle
Difficult to deal with, strange appointment process. Wasting time with multiple appointments just to begin a teeth clean. Waste of time
Business response:
I am very sorry to hear this, Gwen. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Tomball. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
Frequently asked questions about Aspen Dental - Tomball, TX
How is Aspen Dental - Tomball, TX rated?
Aspen Dental - Tomball, TX has a 4.6 star rating with 569 reviews.
When is Aspen Dental - Tomball, TX open?
Aspen Dental - Tomball, TX is closed now. It will open at 8:00 a.m.