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V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more
9221 E Via de Ventura, Scottsdale, AZ, 85258, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Verified by V.I.P. Mortgage, Inc.
Communication was pretty good. Our only complaint was that we had no notification that multiple would contact us. We thought we'd have the same person all the way through. Otherwise, things did run smoothly
Verified by V.I.P. Mortgage, Inc.
The communication was on point. We were up against the time clock with the Seller having a simultaneous closing on another property. There was also some additional info we required from the HOA. Despite the challenges, we closed in time. The Buyer, Sellers, and Agents are all very appreciative for Sarah Taylor’s, and the entire Bates Team, for their diligence and professionalism.
Verified by V.I.P. Mortgage, Inc.
Very clear communications with all staff.
Verified by V.I.P. Mortgage, Inc.
Sarah Taylor was wonderful to work with.
Verified by V.I.P. Mortgage, Inc.
I'm big into communication and the Bates Team was in constant communication with me. Explaining to me everything also being patient with me as well. They worked around my crazy schedule and got a response back to my questions immediately. They are an elite squad and extremely nice people
Verified by V.I.P. Mortgage, Inc.
Helpful, communicative, willing to make our loan work and go above & beyond to do so. Many people worked in the loan but it felt like we always had individual attention. Couldn’t say better things about this company and owner and how our loan process went!!
Verified by V.I.P. Mortgage, Inc.
It was great not to have to ask what the next step was. The Bates team took care of us while we were in the process of buying a home.
Verified by V.I.P. Mortgage, Inc.
Austin and the team were great. They communicated with us efficiently and got us closed on our home
Verified by V.I.P. Mortgage, Inc.
Your team was extremely and accommodating at helping me navigate the home buying experience for the first time
Austin Bates - Licensed Mortgage Loan Officer has a 4.9 star rating with 1,562 reviews.
Austin Bates - Licensed Mortgage Loan Officer is closed now. It will open on Monday at 8:00 a.m.