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Austin Bates - Licensed Mortgage Loan Officer

4.9

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,566 reviews
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Andrew Cox's profile image
Andrew Cox 

Verified by V.I.P. Mortgage, Inc.

5 years ago
Anthony Quintero's profile image
Anthony Quintero 

Verified by V.I.P. Mortgage, Inc.

5 years ago

Everyone was courteous and communicated well. Good follow thru and attention to detail. 

Linda C. Evans's profile image
Linda C. Evans 

Verified by V.I.P. Mortgage, Inc.

5 years ago

All calls and emails were returned on a timely basis. Even on weekends and late evenings. 

Jim Drendel's profile image
Jim Drendel 

Verified by V.I.P. Mortgage, Inc.

5 years ago

Many of my buyer's have used the Bates Team on several occasions and mainly on challenged loans. The bottom line for me is they get the loan done and their communications are exceptional. My clients having nothing but good comments or feedback regarding the process and the way they were treated. I am glad to have a go to lender that I can trust will get it done and make my buyers happy! Jim D. 

Stephanie Bray-Greenfield's profile image
Stephanie Bray-Greenfield 

Verified by V.I.P. Mortgage, Inc.

5 years ago

The Bates Team always handles my clients' files with care and tact. They are communicative with all parties in the process. I appreciate them so much! 

Brooke Connelly's profile image
Brooke Connelly 

Verified by V.I.P. Mortgage, Inc.

5 years ago

Austin and his team are amazing! 

Kellie Green's profile image
Kellie Green 

Verified by V.I.P. Mortgage, Inc.

5 years ago

We have been down the refi/buy process many times with several different companies. Only ONE other time (out of the many) have we experienced the level of service this group offers. Every email we sent was responded to within a half hour, most of which within 15 minutes. We were given different options to choose from and everything was explained easy to understand to help us make the best choice for our situation. You will not find a better team of people to help you! 

Tamiqua Hailey Freeman's profile image
Tamiqua Hailey Freeman 

Verified by V.I.P. Mortgage, Inc.

5 years ago

The whole team was very punctual and understanding! Emery was great at walking me through the process and the whole thing went smoothly, and I ended up closing on schedule! Couldn’t be happier with the team that helped me secure my new home. 

Robert W Shelby Jr's profile image
Robert W Shelby Jr 

Verified by V.I.P. Mortgage, Inc.

5 years ago

The availability, communication and teamwork in getting the best result during the home buying process. I have purchased other homes in the past and this was by far the best experience..!! Thank you all that were involved in the process..!! 

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.9 star rating with 1,566 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is closed now. It will open tomorrow at 8:00 a.m.