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Austin Bates - Licensed Mortgage Loan Officer

4.9

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,566 reviews
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Danita Martin's profile image
Danita Martin 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Quick responses 

Jarod Gorla's profile image
Jarod Gorla 

Verified by V.I.P. Mortgage, Inc.

4 years ago

The communication was always fast, accurate, and thorough. Their ability to work with a stressed out buyer while maintaining professionalism and calm was great. They said what they meant, and meant what they said. They were kind and honest. World class team. 

Long Nguyen's profile image
Long Nguyen 

Verified by V.I.P. Mortgage, Inc.

4 years ago

We only know AUSTIN BATES. Without him, we would not have gone with VIP Mortgage. Nor do we care. Just another mortgage company. My client's file need special attention and AUSTIN was helpful throughout and putting the right people when needed to help us. Thank you much - REALOR LONG M. NGUYEN  

Elyse Nicole Hughett's profile image
Elyse Nicole Hughett 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Excellent experience. Friendly, knowledgeable, and efficient team who communicated and answered any and all questions I had quickly and made the whole process seamless and pleasant. Thank you for everything Austin, Sarah, and Rebecca. Highly recommend the Bates team and have already sent a referral. 

Charmelle Watkins's profile image
Charmelle Watkins 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Overall great! Only downgraded as we kept getting requests for material up to within 2 days of closing. And this was after we were told we had sent in everything needed. Loved the ability to sign by phone. All the staff were pleasant. 

Juliet Atkins's profile image
Juliet Atkins 

Verified by V.I.P. Mortgage, Inc.

4 years ago

The Bates Team emphasizes what team work is on a professional level. Excellent experience and nice working with our V.I.P team members! Blessings from the Atkins Family! 

Gregory J Bischak's profile image
Gregory J Bischak 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Capable, quick, efficient, friendly service 

Vernon Atkins's profile image
Vernon Atkins 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Team leader you from start. 

Robert Watkins's profile image
Robert Watkins 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Great rates and helpful and kind people without exception. 

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.9 star rating with 1,566 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is open now. It will close at 5:00 p.m.