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Austin Oral Surgery
- Austin, TX
About this business
At Austin Oral Surgery, we are committed to providing superior, individualized oral healthcare to the members of our community in a safe and compassionate environment. Our team of 13 Board Certified Maxillofacial Surgeons offers a complete scope of oral and maxillofacial services, including wisdom teeth removal, dental implants, dental extractions, pre-prosthetic surgery, orthognathic (corrective jaw) surgery, sleep apnea treatment, facial injury treatment, TMJ disorders, oral pathology, and tumor and cyst removal.
Location details
711 West 38th Street, Suite A-1, Austin, TX, 78705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went in for a consultation with Austin Oral Surgery, and I was shocked to be told that there was a $330 charge AFTER my appointment was over. When I initially booked the consultation appointment, NO mention was made of any fees. They knew at the time the appointment was scheduled that I would be a cash paying patient as I do not have health insurance. After leaving their office, I called around to other oral surgeons in the area, and they were upfront about their consultation fees before even letting me schedule an appoint... read more
Asked for full payment to schedule my son's wisdom teeth extraction 6monhs in advance, and then didn't want to guarantee the day. When I pointed out there estimate and they had provided said we could pay they week before they claimed they would update the paperwork and not honor their signed form. Then when we asked to schedule anyway. They asked us to call back in a month, even though they'd already discussed booking days with us in the timeframe we wanted.Clearly very concerned about getting their cash. Accommodating a fam... read more
Business response:
Our policy is to collect patient's payment at time of scheduling surgery. If patient is unable to pay at time of scheduling, we are happy to book the surgery appointment, and will contact patient one week prior to collect their surgery payment. We have attempted to contact the patient's parents to get surgery date scheduled.
Tries to Scams patients and PPO Insurance. Having paid Oral Pathology Assoc. in **** on 8/25/20, Ck#**** $315. for lab work. (Apparently, no other lab could do the work that's covered under ****************** PPO GOLD coverage plan. In addition to me paying ALL out-of-pocket costs before *************************** in *******, ** removed two bumps on inside lip. After all was paid in full before any work was preformed Austin Oral Surgery kept billing me in 2020! After going back and forth with AOS AND ****************** they... read more
If you need to get your wisdom teeth removed, you're better off elsewhere. During the consultation, everyone seemed nice, but on the day of the surgery they showed their true colors. The nurses were all completely rude and horrible to both me and my friend who was my ride. Each nurse would tell us different things and give completely different instructions about my gauze and medications. I was very lucid and awake within 5 minutes of the teeth being removed, and was ready to go home, but they took over an hour to bring the p... read more
Frequently asked questions about Austin Oral Surgery
How is Austin Oral Surgery rated?
Austin Oral Surgery has a 4.7 star rating with 786 reviews.
When is Austin Oral Surgery open?
Austin Oral Surgery is closed now. It will open tomorrow at 8:00 a.m.