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876 Timber Drive, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
You did a great job.
I left numerous messages and received no response. I felt like care and compassion were not part of the vocabulary for most of those I dealt with when I tried to explain what was happening. The one star is for the front desk and a particular nurse who intervened and tried to help. My telehealth appt with Lindsey was helpful.
Business response:
Thank you for providing your feedback and letting us know about this issue, Carole. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call us at (919) 803-2285 and our team will be happy to discuss your concerns in depth. Yours in health, Avance Care Garner
I was seen by a medical professional at the Garner location this year and was not told that I had stage 1 hypertension after my physical, during an ER visit recently, I am at stage 2; if I had been told about my hypertension during my physical I would have taken action. This and the lack of professionalism is why I’ll never go back to this medical center.
Stayed on the phone for an hour waiting for my tele-visit. Went to office for covid test, no one would answer phone, had to go to the door.
Business response:
Thank you for providing your feedback and letting us know about this issue, Theresa. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call us at (919) 803-2285 and our team will be happy to help you out. Yours in health, Avance Care Garner
Avance Care Garner has a 4.6 star rating with 638 reviews.
Avance Care Garner is closed now. It will open at 9:00 a.m.