This profile has been claimed by the business owner or representative.
Avance Care Holly Springs
- Healthcare
- Holly Springs, NC
About this business
Location details
1004 Werrington Drive, Suite 200, Holly Springs, NC, 27540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
It was good
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Holly Springs
I was so pleased with the help that I received from Priscilla at the front desk. She went above and beyond to help me and I really appreciate it.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Holly Springs
Caring and helpful staff. Very convenient hours. Easy to use patient portal. I love Avance and highly recommend!
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care - Holly Springs
I would highly recommend Avance Care to anyone looking for Primary Care. Dr. Adeyina is positively wonderful as is the staff. The are thorough and genuinely care about you!
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Primary Care - Holly Springs
5/5! Great place, would recommend! One of the best I have been to.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Primary Care - Holly Springs
Stress free check in from a very nice. Less than 5 minutes wait time in the lobby. Very nice and knowledgeable NP, Williams. She actually listened to our concerns. Thank you.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Holly Springs
Terrible practice. Had to call three times to try and get my emergency inhaler refilled. I have had this prescription my entire life and have never had a problem filling it until today. The team are requiring that I schedule a visit with the doctor for them to confirm I still need medicine I have had my whole life. If someone calls and says they are having trouble breathing you should take these request a bit more seriously. I will be looking for a new office if things do not improve.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 552-9952 to discuss your concerns in depth. Yours in health, Avance Care Holly Springs
Great doctors and great medical assistants and great front office staff are of little use when the overall operation is geared to not respond to sick patients. Every time my wife or I have had a major medical issue on a weekend, nobody returns our calls until Monday. The operation is grossly understaffed. Dr Baskett and Williams are absolutely wonderful from all perspectives but are spread too thin. My last experience could have put my life at risk. I needed a med but it took a day before I got to speak with a PA. The P... read more
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 552-9952 to discuss your concerns in depth. Yours in health, Avance Care Holly Springs
I am very unhappy with the lack of communication between the front deck and the providers. I left messages four times with the front desk and never received a call back. I was told that the messages went to another doctor and all this time my daughter has been waiting for her medication to be filled, and when we made an appointment and waited an hour, we were told that they never received the medical records from her previous doctor. This is something they should have told us when I called four different times, waiting for ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Sean. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Yours in health, Avance Care Holly Springs
Frequently asked questions about Avance Care Holly Springs
How is Avance Care Holly Springs rated?
Avance Care Holly Springs has a 4.5 star rating with 377 reviews.
When is Avance Care Holly Springs open?
Avance Care Holly Springs is closed now. It will open tomorrow at 7:30 a.m.