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Avid Storage

4.9

About this business

Location details

2260 US-98, Santa Rosa Beach, FL, 32459, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:30 p.m.
Tue09:00 a.m. to 5:30 p.m.
Wed09:00 a.m. to 5:30 p.m.
Thu09:00 a.m. to 5:30 p.m.
Fri09:00 a.m. to 5:30 p.m.
Sat09:00 a.m. to 2:00 p.m.
SunClosed
4.972 reviews
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Lynn H.'s profile image
Lynn H. 
a day ago

This a very clean and well kept facility. Kristy was especially knowledgeable, helpful, and friendly. With all the stress of moving, this was a breeze! 

Business response:

Hello Lynn. We greatly appreciate your review as it motivates us to continue working on our customer's experiences and satisfaction. Thank you for taking the time to share your rating. We look forward to continuing to serve you. Sincerely, Avid Storage  

J J.'s profile image
J J. 
3 weeks ago

Title: By Far the Best Storage Experience I've Ever Had! I have been renting storage units for many years and in several different states, so I have a lot to compare it to. My experience at the Avid Storage on Hwy 98 in Santa Rosa Beach has been, by far, the absolute best of all. This is almost entirely thanks to the manager, Christy. She has been incredibly helpful, professional, and accommodating from day one. Her level of customer service is truly exceptional. It's rare to find someone so dedicated and pleasant to work ... read more

Business response:

J, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, Avid Storage  

Terry C.'s profile image
Terry C. 
3 weeks ago

Quick and easy. Nice new clean facility. 

Business response:

Thank you Terry for your kind words. Feedback like this goes a long way towards shaping what we do at Avid Storage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, Avid Storage  

Dawn and Eddie m.'s profile image
Dawn and Eddie m. 
3 weeks ago

Kristy and Amanda were very nice very helpful 

Business response:

Hello Dawn! We appreciate the high star rating! Thank you for choosing Avid Storage for your storage needs, we look forward to continuing to serve you. Sincerely, Avid Storage  

Jenny B.'s profile image
Jenny B. 
2 months ago

Wonderful experience, Yolande was a joy to work with!! Extremely helpful and knowledgeable!!! 

Business response:

Hello Jenny! We appreciate the high star rating! Thank you for choosing Avid Storage for your storage needs, we look forward to continuing to serve you. Sincerely, Avid Storage  

Benjamin m.'s profile image
Benjamin m. 
2 months ago

Kristi is so kind and was extremely knowledgeable. We started out wanting a 10 x 10 unit but she gracefully talked us into a 10 x 17. I have a small business so I know how hard it is to find great employees ( I tried to take her away from you guys and have her come work for me, but like the great person she is she politely declined stating she was very happy in her role with Avid and said you guys take care of her well). So kudos to that as well. Overall 5+ stars. 

Business response:

Benjamin, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, Avid Storage  

Cassidy T.'s profile image
Cassidy T. 
3 months ago

Kristy, the manager of the facility, is extremely wonderful to deal with and is very communicative. She handles a little communication error with my PODS delivery seamlessly and it was very appreciated. I would highly recommend storing with Avid Storage in SRB. 

Business response:

Hello Cassidy. We greatly appreciate your positive rating. Thank you for the review! Sincerely, Avid Storage  

Rich G.'s profile image
Rich G. 
3 months ago

Kristy was fantastic. The facility is new and has large storage capacity. I would highly recommend this facility and the management team. 

Business response:

Hi Rich. Thank you for taking the time to rate us! We are glad to hear that you had a positive experience and we look forward to continuing to serve you. Sincerely, Avid Storage  

CJ R.'s profile image
CJ R. 
3 months ago

Christy was an expectional! She is extremely sweet and gave me everything I needed and told me everything I needed to know and some! I highly recommend Avid and their building is extremely clean and smells wonderful! 

Business response:

Cj , thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, Avid Storage  

Frequently asked questions about Avid Storage

How is Avid Storage rated?

Avid Storage has a 4.9 star rating with 72 reviews. 

When is Avid Storage open?

Avid Storage is closed now. It will open tomorrow at 9:00 a.m.